Conservations Agent - National Risk Managers ( Affinity Health), Benoni

  • Benoni
  • Salary: Market Related
  • Job Type: Temporary
  • Posted by National Risk Managers ( Affinity Health) on Thursday, September 12, 2019
  • Reference: Conservations 01
  • Apply before Monday, November 11, 2019 - 54 Days left

Vacancy Details

Employer: National Risk Managers ( Affinity Health)

 

Job Summary

  • Collect payment of outstanding policy premiums

  • Retain cancelled and terminated members

 

Key Performance Areas/Key Responsible Areas

  • Collect payment of outstanding premiums

  • Conserve business

  • Resolve members queries

  • Manage callback schedule

 

Working hours:

Mon - Fri (15:00 - 20:00)

Saturnday (09:00 - 13:00)

 


Candidate Requirements

 

Required Qualifications

      • Matric Certificate.

 

Desirable Qualifications

  • RE5

  • MS Office Certificate.

  • Tertiary education (Financial industry)

  • Business writing certificate

 

Required Experience

  • Minimum of 1 years’ experience in collections call centre environment
  • Experience in MS office suit or Libre office/open office

 

Desirable Experience

 

  • 2 years experience in collections environme
  • 2 years experience in general call centre environment Linux operating system experience

 



Required Knowledge and Skills

 

  • Excellent verbal and written skills.
  • Exemplary listening skills
  • Interpersonal skills.
  • Time management skills
  • Objection handling skills
  • Problem solving skills

 

 

Desired attributes

  • Thrive under pressure. Accuracy.

  • Team player

  • Pro-active with the ability to use initiative.

  • Self-motivated.

  • Adaptable and flexible.

  • Honest, hardworking and humble.

This position reports to: Manager Apply before Monday, November 11, 2019 - 54 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
17 people have applied for this job. 98 people have viewed this job.

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