German speaking Customer Service Host - ABC Worldwide (Pty) Ltd, Cape Town

  • Cape Town
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by ABC Worldwide (Pty) Ltd on Wednesday, August 14, 2019
  • Reference: 8081
  • Apply before Monday, September 30, 2019 - 43 Days left
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Vacancy Details

Employer: ABC Worldwide (Pty) Ltd
Are you a fluent German speaker who is looking to work for a ground breaking online-marketing company who runs campaigns for various industries including online gambling in Century City, Cape Town?   Take full advantage of this great chance to join a...

Are you a fluent German speaker who is looking to work for a ground breaking online-marketing company who runs campaigns for various industries including online gambling in Century City, Cape Town?


 


Take full advantage of this great chance to join a business where you will be greatly appreciated through a supremely competitive salary package, consistent career development and world class training.


  


Things that you’ll need to thrive here:


 



  • Fluent written and spoken German and English

  • Ability to work shifts in a highly pressurised environment

  • Matric and tertiary education

  • Great relationship building and communication skills via text or voice chat

  • Well-developed time management ability

  • European Passport


 


Duties will include, but not limited to:


 



  • Responding to customer queries by telephone, email and online chats in German language

  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment

  • Processing pertinent information into relevant databases

  • Customer relationship building & management 

  • Problem solving tasks during shift

  • Handling and taking full responsibility for customer related queries

  • Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.

  • Performing extra tasks given by managers / shift supervisors as required


Apply before Monday, September 30, 2019 - 43 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About ABC Worldwide (Pty) Ltd

OUR PHILOSOPHY AT AKA IS QUITE SIMPLE: 
WE PROVIDE HIGH QUALITY AND TAILOR MADE RECRUITMENT SOLUTIONS – FOR OUR CLIENTS AND FOR OUR CANDIDATES.


The company was formed in 2018 as a result of a merger between two strong and well-known players in the industry: AKA Recruitment International and Brip-Africa.

The merger represents the best of two worlds. It combines the solid experience and systems of a company that has a 23 year track record with the innovation and energy of a younger organisation. Founders & owners Esther Acker and Miriam Bracht have known each other for the past ten years and have worked together as cooperative competitors in a niche industry. Now they have joined forces to offer clients and candidates more efficiency and greater impact. 

ABC Worldwide is a leading recruitment company, based in Cape Town. Focusing on the placement of foreign language speakers as well as local and international staff with specialists skills across South Africa. 
Authority on foreign language placements: German, Dutch, French, Italian, Spanish, Portuguese, Russian, Swedish, Norwegian, Finnish, Greek, Arabic, Mandarin 
Industry experts of placements in: BPO and Call Center, Tourism and Travel, Administration, Finance, Technical, Media, Marketing  Information Technology, Executive Management