Account Manager - Excellerate Property Services, Zambia

  • Zambia
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by Excellerate Property Services on Saturday, August 10, 2019
  • Reference: 1591731
  • Apply before Wednesday, October 9, 2019 - 52 Days left

Vacancy Details

Employer: Excellerate Property Services






As a key member of the Country Property leadership team, the Account Manager will be responsible for the strategic Management of the clients diverse National Portfolio of owned, leased, office and retail assets.  The key purpose of this senior role is to actively manage a property portfolio that enables the client to deliver on its customer’s needs.








Portfolio Management


  • Overall responsibility for year on year Programme of acquisitions, disposals, subleases, closures and renewals in accordance with a Multi-Year Plan ensuring that the clients’ premises are always optimally located, occupied and that rental costs are minimized.
  • Monitoring and managing lease expiry dates to ensure that leases are renewed in a timely fashion.






  • With support of Centre of Excellence team own the timely and accurate maintenance of the Lease Admin Database and CBRE CRM Tool, Transact.


Stakeholder Engagement


  • Liaising with, understanding business drivers of and advising senior stakeholders. To understand business plans and adapt property strategy and execution accordingly.
  • Building and presenting business cases relating to property transactions for support by internal stakeholders.
  • Collaborate with team members in Property to ensure flawless and seamless delivery of projects and that Key Performance Indicators are met.




Governance & Risk


  • Ensure that all Account Management (AM) activities are delivered in line within the clients’ standards & procedures.
  • Monitor, escalate and mitigate risks within the clients operational risk framework.






  • Preparing and monitoring performance against annual rental budget.
  • Working closely with finance team, validate that Landlord payments are made in line with contractual agreements.
  • Other duties that may be assigned.


Candidate Requirements






  • Senior Level Stakeholder engagement
  • Awareness of Risk Management in a Corporate Real Estate environment
  • Accounting / budgeting
  • Financial analysis skills
  • Commercial acumen
  • Excellent presentation skills
  • Multi-tasking and sensitive to cross-cultural exposures
  • Organizing and prioritizing a large and varied workload
  • Strong Communication (verbal & written) and Negotiation skills, Diplomatic but assertive






  • Degree in Real Estate, Facilities Management, Engineering or related discipline

  • Minimum 7 + years in the real estate industry and 5 + Years in a managerial position

  • Commercial Lease Transaction Experience

  • Candidates with a recognized real estate (RICS/ MCR) qualification will have a distinct advantage



  • Ability to comprehend, analyze and interpret complex corporate documents.

  • Ability to respond effectively to vastly delicate matters

  • Ability to write reports and articles using data to support

  • Ability to make effective and persuasive presentations on complex topics to employees and clients.

  • Ability to motivate and negotiate effectively with key employees, management, and client groups to take desired action.

  • Fluency in English and local language

  • Must be able to act as clients representative in sensitive discussions with local authorities


Apply before Wednesday, October 9, 2019 - 52 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Excellerate Property Services

Excellerate Property Services


Excellerate Property Services has an extensive global footprint, with offices across Africa, UAE and the UK. Our loyal client base includes multinational corporates, public sector organisations, developers, funds, institutions and private investors. Excellerate Property Services encompasses CBRE Excellerate, Excellerate Services, Excellerate JHI, and Excellerate JHI Retail. We employ over 25 000 people, manage approximately $12.6 billion of asset value encompassing 16,5 million m² of floor space and over 22,000 leases.


CBRE Excellerate is a joint venture that merges CBRE’s operations in Africa and the Middle East with several of Excellerate’s businesses - including advisory & transaction services, facilities management, valuation and project & development management services as well as property management services outside of South Africa. 


Excellerate Services provides an integrated property service for clients that includes security services, parking management, pest control, cleaning & hygiene and canteen & hiring.


Excellerate JHI is a leading real estate services firm that advises property owners and occupiers on every aspect of their property strategies - assisting them in the leasing, valuing and management of their assets.


Excellerate JHI Retail manages more than 345 shopping centres ranging in size from 3 000m² to 160 000m². Their specialised retail skills and experience helps to optimise shopping centres today and future proof them for tomorrow.


Excellerate Property Services is currently rated a Level 1 BBBEE contributing group.