Distributor Service Officer Customer Service Warehouse Administrator - Layla Placements, Cape Town

  • Cape Town
  • Salary: R10 000.00 - R11 000.00 Per Month
  • Benefits: Medical Aid, To be Discussed
  • Job Type: Permanent
  • Posted by Layla Placements on Thursday, January 16, 2020
  • Reference: 21.01.2020
  • Apply before Monday, March 16, 2020 - 18 Days left

Vacancy Details

Employer: Layla Placements

My well established Client is currently seeking the following candidate based in Cape Town to deliver the best possible Distributor Service at all times to all  Distributors.

To co-ordinate and handle all distributor queries and complaints to ensure distributor satisfaction.

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information

Handle all queries brought forward by Distributors or other departments pertaining to Distributors.

Order Queries

Team Production

Putting through qualification orders, transferring PV, contacting PT and WT with results, faxing team points

Fax Operator Duties

Receive orders per fax, What’s App, email, telephone; and enter on fax program

Office Duties

Order Processing duties

Month End

General Duties

Able to work flexi hours to suit the requirements of the Business Operating Hours and to attend certain events which can include working over weekends

Strong in Warehouse Systems

Reports 

Descion Making 

Fluent in 4 languages 

 


Required Skills

  • customer care : 2 to 3 years
  • customer service : 2 to 3 years
  • month end : 2 to 3 years
  • Order Queries : 2 to 3 years

Candidate Requirements

Technical Skills

Education level – Grade 12 plus 2 years administrative experience

Relevant Tertiary Qualification an advantage

Excellent communication, teamwork and relationship building skills

Excellent Interpersonal skills

Must be detail orientated

Efficient time management skills and the ability to handle concurrent deadline pressure

Must be computer literate 

This position reports to: Distribution Services Officer Apply before Monday, March 16, 2020 - 18 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Layla Placements

We are a staffing and project management consultancy specializing in assisting our client’s with the recruitment of highly qualified and competent candidates, orientation of new personnel, and transition management services.

Our competitive edge
Expand our level of expertise in providing staffing solutions on an ongoing basis.

VISION STATEMENT
It is our vision to become the most preferred recruitment supplier through the creation of long-term relationships with our client’s by rendering consistent, high quality service that will add value to the business of our client’s.

COMMITMENTS
Layla Placements is committed to adding value to our client’s business, to our candidates as well as to the community as a whole. Our commitment is also extended to understanding our client’s business and its structure so as to be able to provide them with excellent service. We therefore have an integrated set of values, which we believe will impact positively.

Our values are:
Service excellence
Honesty
Communication
Integrity
Mutual trust
Professional& Ethical code of conduct.
Ethical code of conduct
Building Relationships.

PRODUCTS AND SERVICE
We provide services in the recruitment and placements of suitable qualified candidates with our clients. The service is offered according to the following areas:
Executive Search
Permanent Placement
Contractual  Placements

JHB Office
Diane Coetzee
Landline 011 432 0791
Mobile 0837885367
laylaplacements@telkomsa.net