Resort Entertainment Coordinator – Umhlanga Cabanas - Beekman Management Services, Umhlanga

  • Umhlanga
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by Beekman Management Services on Thursday, May 16, 2019
  • Reference: # 02/04/19
  • Apply before Monday, July 15, 2019 - 28 Days left

Vacancy Details

Employer: Beekman Management Services

Beekman Group, South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Umhlanga Cabanas..  In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Resort  Entertainment  Coordinator – Umhlanga Cabanas

Key Performance Areas

  • Facilitate and arrange kids and family entertainment games and activities
  • To provide an excellent communication, relationship and service (telephonically and hands on) to all guests (internal and external) in a professional manner
  • M.C events
  • Handle all guest related queries including information on promotions, functions, events, and general questions about the Resort
  • Communicate all necessary and correct information in a professional manner
  • Issue, receive, and maintain all pagers and other communication systems
  • Write and communicate all complaints
  • To be pro-active and use initiative with customer service and complaints
  • Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area
  • Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
  • Responsible for and ensure that pleasant, friendly and helpful behaviour is maintained at all times
  • Have a thorough knowledge of all facilities and services offered by the Resort
  • To provide courteous and efficient service to all guests
  • To maintain, at all times the highest standard of appearance and skills, according to Company Policy
  • To ensure a professional image at all times
  • To attend and be attentive to training as and when required
  • To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
  • To communicate regarding your shift
  • Up sell all Resort areas
  • Collect Surveys from Guests regularly
  • Promote brand to business, events, communities, schools, charity and other
  • Set-up and lead entertainment events
  • Strat plan new entertainment programmes

Only short listed candidates will be contacted.


Candidate Requirements

Position Requirements:

  • Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
  • Leading kids and family games and activities
  • Public speaking
  • Audio visual
  • Setting up entertainment programmes
  • Crisis management
  • Safety and security act (O.H.S.A)
  • First Aid

Person Requirements:

  • Work against normal office hours
  • Work on public holidays and weekends
  • Work during high seasonal periods
  • Work with multi-cultural staff
  • Work with multi genders
  • Flexibility
  • Patience

Qualifications:

  • Matric or Grade 12 (Compulsory)
  • Child minding (Advantage)

 

Apply before Monday, July 15, 2019 - 28 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Beekman Management Services

The Beekman Group is committed to providing our investors and Vacation Club Members with exceptional service. We value the dedication and commitment from our staff that have helped us become market leaders in our business sectors. Being an innovative and expanding company, we rely on our people to be creative and adaptable whilst remaining focused on delivering the high levels of service our customers have come to expect.

In return, you will get to work in a culture that is dynamic, customer focused and delivery oriented. You will have career satisfaction whilst enjoying the many benefits of working for a major company. The Group provides for a variety of career opportunities: from pursuing a career in either Marketing, IT, Human Resources, Customer Care, Accounting or Administration at our Head Office to forming part of our support staff at one of our resorts.

At the Beekman Group we have a passion for the career progress of our people. We believe that our passion for innovation and developing service excellence in all aspects of our organisation is the key to success and will position our Group for future growth