Process Analyst - eSmart Recruitment, KwaZulu-Natal

  • KwaZulu-Natal
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Banking, IT
  • Posted by eSmart Recruitment on Wednesday, April 17, 2019
  • Reference: copy-1535908
  • Apply before Monday, June 17, 2019 - 2 Days left

Vacancy Details

Employer: eSmart Recruitment

A large financial services company based in KZN seeks a Senior Process Engineer with:

Role Purpose:

To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analysing current and future states; focusing on complex business outcomes using technical expertise; in line with the business strategy.


·        Analyse data sets to identify trends and gaps; escalate exceptions and recommend corrective measures to mitigate potential risks and ensure an appropriate risk profile for the relevant business units.


·        Develop and monitor risk related reports to ensure business units and management understand and take appropriate action on inherent risks and understand the impact of the decisions made to mitigate the risk.


·        Develop monitoring processes and models.


·        Improve on existing Risk frameworks to monitor delivery and conduct risk impact analysis against business strategy.


·        Ensure own deliverables are accurate; timely; in the correct format and tailored to meet stakeholder requirements.


·        Provide recommendations and monitor implementation and impact on business to achieve business results.


·        Participate in the organisation’s culture building initiatives (e.g. Staff surveys etc.) contributing to a culture conducive to the achievement of transformation goals


·        Participate and support corporate social responsibility initiatives for the achievement of business strategy.


·        Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to the organisation.


·        Support implementation of new processes; policies and systems to add value to the organisation.


·        Understand and embrace the organisation’s vision and values by demonstrating the values through interaction with team and stakeholders to achieve goals and objectives.


·        Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in field of expertise.


·        Ensure all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames to ensure personal growth and enable effectiveness in performance of roles and responsibilities.


·        Share knowledge with team to ensure knowledge management; continuity; team success and that information is provided in the correct way to stakeholders.


·        Understand and meet client needs through client engagement and data collection based on business requirements.


·        Provide information and service that adds value to the business.


·        Educate stakeholders on risk trends; systems; updates and legislative requirements to mitigate risk.


Required Skills

  • process experience : 5 to 6 years
  • Process methodologies, membership of professional body/association

Candidate Requirements

Minimum Requirements:

·        Matric / Grade 12 / National Senior Certificate


·        Advanced Diplomas/National 1st Degrees


·        Business degree, IT degree, Engineering degree (Industrial) – or equivalent


·        Process methodologies, membership of professional body/association


·        5 -10 years relevant Process experience

Technical / Professional Knowledge:

·        Business principles; Microsoft Office; principles of project management; relevant regulatory knowledge


·        Business writing skills; management information and reporting principles, tools and mechanisms


·        Presentation skills; System Development Life cycle (SDLC)


·        Functions specific policies procedures and systems knowledge


·        UMLModelling-EPC/BPMN/UML; Process Measurements; Analysis; Business consulting and facilitation skills


·        People Skills; client focused process design; process management principles; business consulting and facilitation


For more information please contact Bongiwe XXX-XXXX, alternatively email your updated CV to

 If you do not receive a response within 2 weeks please consider your application declined. 

 Please be advised that we are currently experiencing technical problems receiving emails from Yahoo account, please use an alternative email address when communicating with us. If you do not have alternative address please contact the Recruiter (number above) for an alternative way to submit your application. Our apologies for the inconvenience caused. 


Apply before Monday, June 17, 2019 - 2 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About eSmart Recruitment

Established in 2006, eSmart Recruitment  is an Information Technology (IT) Recruitment Consultancy with an enviable reputation for consistent delivery and extensive IT and IT recruitment knowledge. Our ability to match ideal candidates to the needs of our customers is well proven. We will continue to improve on quality of services and passion for delivery.

Within these sectors eSmart Recruitment recruit the following types of staff:
Software Developers, Software Engineers, Analysts and Testers.
Sales Executives, Account Managers, Channel and Alliance Managers, Sales Managers.
Pre Sales, Post Sales and Professional Services.
Technical Consultants and Technical Architects.
Infrastructure and Application Support Consultants.
Business Analysts, Systems Analysts, IT Security.