Client Relations Liaison , Pietermaritzburg - Hill Appointments, Pietermaritzburg

  • Pietermaritzburg
  • Salary: R12 000.00 - R14 000.00 Per Month
  • Commission: Yes
  • Job Type: Permanent
  • Posted by Hill Appointments on Tuesday, August 13, 2019
  • Reference: 1531466
  • Apply before Saturday, October 12, 2019 - 55 Days left

Vacancy Details

Employer: Hill Appointments

  • Strong interpersonal skills and an ability to build rapport with customers
  • 3-4 years sales experience
  • Previous experience working as a client relations liaison or a track record of managing client relationships
  • Hardworking with a strong work ethic
  • Target driven and competitive
  • Must have your own vehicle
  • Candidates from the telecommunication/office automation industry will be  preferred
  • Salary plus commission offered

Candidate Requirements

 

  • Building and maintaining relationships with clients/customers 
  • Conducting business reviews to ensure clients are satisfied with their products and services
  • Alerting the sales team to opportunities for further sales within key clients
  • Informing customers of new product offerings
  • Attending meetings with clients to build relationships with existing accounts
  • Achieving client relationship targets and KPI’s as set by the Head of Sales
  • Working closely with Sales Managers and Sales Representatives
  • Escalating and resolving areas of concern as raised by clients
  • Carrying out client satisfaction surveys and reviews
  • Monitoring company performance against service level agreements and flagging potential issues
  • Ensuring relevant managers are aware of changes within clients
  • Passing leads to the sales team and following up on progress
  • Liaising with internal departments to ensure client needs are fulfilled effectively
  • Base retention – attending to client needs

 

 

Apply before Saturday, October 12, 2019 - 55 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Hill Appointments

Hill Appointments is an established and recognised specialist recruitment agency. Our aim is to provide our valued clients with personal and professional outstanding service, and we strive to maintain the highest standard of excellence in our relationships with our applicants and clients.

Our company is built on solid, friendly, ethical and personal relationships, and we’ve built long standing relationships with clients and candidates alike spanning over a 20 year period, many using us exclusively for all their recruitment needs.

Our company has been a member of APSO since 1998 and we adhere to the body’s principles and code of ethics which is a pre-requisite in a highly service driven industry.

Our value added services and professionalism in every consultation is what separates us to competitors.

We utilize trusted and modern methods to source quality staff within specific industries, and we are constantly evolving to match and exceed expectations within the high demands of the industry.

Hill Appointments diligently strives to supply the most qualified and suitable candidate as per our clients high level requirements.

Personal – Professional – Service