- South Africa
- Salary: On Application
- Job Type: Permanent
- Sectors: Admin Hospitality Travel & Tourism
- Reference: 603302368
Vacancy Details
Employer: Joubert & Associates
Droom Guesthouse is a boutique guesthouse located in Franschhoek, surrounded by the beauty of the vast Winelands. The guesthouse has a Manor House, a cottage and Super Suites. Droom Guesthouse currently has a vacancy for an administrative professional who is keen to get involved in the daily administrative activities on the back-end of the guesthouse. The job incumbent will work with a team of approximately 20 people and will report to the Guesthouse Manager.
Responsibilities:
- Making, following up and maintaining all guesthouse bookings
- Managing the guesthouse’s profile on Booking.com (rates, updates)
- Maintaining a database of all guests
- Attending to queries on Booking.com, Sempere, via email, walk-ins and telephonically
- Liaising with guesthouse managers regarding maintenance required in the guesthouses
- Liaising with guests, colleagues and service providers verbally and via emails
- Providing assistance in performing costing calculations for consumable items
- Engaging in stock control and stock take activities for the guesthouse
- Creating customer invoices in ZAR and EUR
- Checking customer payments
- General administration
- Reporting
A market-related remuneration package, in accordance with qualifications and experience, will be negotiated with the successful candidate.
Candidate Requirements
- Matric / Grade 12
- Certificate or relevant tertiary qualification in Administration will be advantageous
- At least 3 years’ relevant experience in administration
- Experience in the tourism / hotel industry would be advantageous
- Extensive experience and understanding of working with Booking.com and Semper
- Experience with costing (i.e. food items)
- Point of Sales experience
- Excellent interpersonal and communication skills (English & Afrikaans)
- Good financial / numerical understanding and skills
- Professional appearance, demeanour, and conduct
- Good computer skills (MS Office: Word and Excel)
- Willingness to work on weekends
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