Vacancy Details
Employer: Placement Point (Pty) Ltd
A well established Medical company is looking for a Customer Service Clerk in Cape Town.
Required Minimum Education
· Matric Grade 12
· 5+ years’ experience in a similar role
· In‑house training provided
Desirable Additional Education, Experience & Personal Qualities
· Strong PC skills including Microsoft Word, Excel and Outlook
· Excellent telephone technique with strong attention to detail
· Excellent written and oral communication and interpersonal skills
· Experience preparing quotes
· Experience handling customer queries
· Strong organisational skills with ability to manage multiple tasks simultaneously
Candidate Requirements
Key Responsibilities
· Handle quotations, COD orders and courier arrangements
· Manage customer queries, back‑orders, goods returned and complaints
· Process credit requests
· Maintain company Safety, Housekeeping and Quality Standards
· Comply with mandatory alcohol and drug testing requirements
· Promote proactive commitment to health, safety, well‑being and environmental compliance
· Operate within ISO13485:2016 quality management system standards
· No staff supervision responsibilities
8 people have applied for this job. 89 people have viewed this job.
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