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Operations Manager

Rosebank
Salary: Market Related
Job Type: Permanent
Sectors: Property
Reference: 2366485

Apply before Jun 09 2026 | 9 Hours left

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Vacancy Details

Employer: Career Circuit

An exciting opportunity exists for an experienced Operations Manager to oversee the day-to-day operations, maintenance, and performance of a portfolio of commercial and retail properties. The successful candidate will be responsible for ensuring operational efficiency, managing service providers, maintaining tenant satisfaction, and driving compliance with company standards and regulatory requirements.

Key Responsibilities:

Oversee daily operational activities across multiple properties.
Manage maintenance programmes, repairs, and service contracts.
Build and maintain strong relationships with tenants, contractors, and stakeholders.
Conduct regular property inspections and ensure operational standards are maintained.
Monitor contractor performance and ensure service delivery meets required standards.
Prepare and manage operational budgets, cost controls, and expenditure.
Investigate and resolve tenant queries, complaints, and operational issues.
Compile operational, maintenance, and management reports.
Ensure compliance with Occupational Health and Safety legislation and company policies.
Manage insurance claims and risk-related matters.
Identify opportunities for operational improvements and asset enhancement.
Coordinate preventative maintenance programmes to minimise downtime and operational disruptions.

Required Skills

Strong Leadership Skills
Project Management And Coordination
People Management Skills And Experience
Analytical And Strategic Thinking Skills
Report Writing And Presentation Skills
Conflict Resolution And Negotiation Skills
Excellent Communication And Interpersonal Skills
Strong Attention To Detail
Stakeholder And Relationship Management
Problem-Solving And Decision-Making Abilities
Contract And Vendor Management
Ability To Work Independently And Take Initiative
Computer Literacy (Microsoft Office Suite)
Customer Service And Tenant Relations Management
Financial Management, Budgeting, And Cost Control
Planning, Organising, And Time Management Skills
Risk Management And Compliance Monitoring
Knowledge Of Occupational Health And Safety (OHS) Requirements
Ability To Manage Multiple Projects And Priorities Simultaneously
Adaptability And Resilience In A Fast-Paced Environment

Candidate Requirements

Minimum Requirements:

Grade 12 with a Diploma or Degree in Business Management, Facilities Management, Property Management, Operations Management, or a related field.
Minimum 5 years' management experience in operations, facilities, property, retail, or commercial environments.
Strong leadership and people management skills.
Excellent stakeholder and customer relationship management abilities.
Proven experience in budgeting, financial management, and cost control.
Strong project management and problem-solving skills.
Proficient in Microsoft Office Suite.
Ability to work independently and manage multiple priorities effectively.
Experience within Shopping Centres, Retail, Commercial Property, or Facilities Management will be advantageous.
Own reliable transport and a valid driver's licence are essential.
Ability and willingness to work after hours and on weekends when required.

Key Competencies:

Leadership and team management
Strategic planning and execution
Stakeholder management
Conflict resolution
Financial acumen
Communication and negotiation skills
Time management and organisation
Attention to detail and compliance management

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About Career Circuit

Career Circuit is a truly South African, privately owned Human Capital Recruitment and Management Services company, established in 2010. With cumulatively in excess of 50 years’ Human Capital Recruitment and Management experience, we partner with Candidates, Clients, Strategic Industry Partners and Subject Specialists to facilitate successful professional business partnerships. As specialist “generalists” in our approach, we offer end-to-end Human Capital solutions.

Being an equal opportunity employer, our Career Circuit Team is a truly unique blend of individuals from diverse backgrounds and cultures, who share a common passion - to maximise every possible opportunity to facilitate a positive difference in someone’s life. Suitably qualified and experienced, we are sensitive to the ever-changing business environment and pride ourselves in offering professional, dynamic, personalised and tailor-made solutions to our valued Business Partners.