Education

• Matric
• 2-year freight forwarding related qualification at NQF level 4 and 5

Knowledge and experience

• Minimum of 5- 7 years import controlling experience in the Clearing and Forwarding Industry with proven track record of end to end process execution.
• Sound knowledge of seafreight shipment types & claims/insurance processes

Advantageous attributes

• Customer service orientation - Able to handle a demanding customer environment.
• Good problem solving and decision-making skills.
• Dynamic self-starter that doesn’t need to be told what to do and how to do it.
• Attention to detail and handle pressure.
• Can communicate with the team and contribute to the overall success of the team.

Overall responsibilities include 

• Forwarding of shipment
• Clearing of shipment
• Transport Coordination
• Invoicing and administration of shipment file
• Arrange insurance cover and process claims.
• Provide guidance to Import Controllers and Learners
• Comply with the requirements of the quality management system.
• Ad hoc