- South Africa
- Salary: Market Related
- Job Type: Permanent
- Sectors: Media
- Reference: 13294
Vacancy Details
Employer: SOUTH AFRICAN BROADCASTING CORPORATION SOC LIMITED
POSITION: BUSINESS OPERATIONS MANAGER DIVISION: DIVISION: OFFICE OF THE COO REPORT LINE: CHIEF OPERATIONS OFFICER SAP POSITION ID:60018161 SCALE CODE: 300 (Peromnes 7, Paterson D1) CLOSING DATE: 14 JUNE 2026 DUTIES AND RESPONSIBILITIES: STRATEGIC PLANNING SUPPORT
* Assist the Chief Operations Officer in developing and executing the functional strategic plan.
* Participate in the development of business cases for new projects or strategic directions.
* Conduct market research and competitive analysis to inform strategic initiatives
* Translate strategic objectives into performance goals and track progress using dashboards and scorecards. EXECUTIVE SUPPORT AND ADVISORY
* Act as a strategic advisor and thought partner to the Chief Operations Officer on operational and strategic matters.
* Prepare briefing notes, reports, presentations, and updates for internal and external forums.
* Coordinate and track EXCO, Board Sub-Committee, and internal governance deliverables.
* Support executive decision-making by providing insights, summaries, and analysis of divisional performance. ANALYSIS AND REPORTING
* Leverage advanced Excel and data visualization tools (e.g., Power BI, Tableau) to develop dashboards and analytical reports.
* Provide integrated performance insights across the division (financial, operational, and people metrics).
* Consolidate and present quarterly and annual divisional performance reports for executive and board-level review. PROJECT MANAGEMENT
* Lead and coordinate cross-functional strategic and operational projects.
* Establish and maintain project governance frameworks, ensuring adherence to timelines, scope, and budget.
* Monitor project implementation progress and escalate risks or dependencies timeously.
* Track the execution of divisional deliverables to ensure accountability.
* Manage cross-functional projects and initiatives to drive operational improvements.
* Collaborate with departmental leaders to ensure alignment with strategic objectives and timely project delivery. STAKEHOLDER MANAGEMENT
* Prepare materials for board and board sub-committee meetings, executive briefings, monthly reports to ensure high-quality communication of strategic reporting.
* Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
* Represent the Chief Operations Officer’s office in strategic and operational forums when required. OPERATIONAL EFFICIENCY
* Identify, recommend, and implement operational efficiencies and process improvements.
* Support the Chief Operations Officer with budget monitoring, compliance oversight, and policy alignment.
* Ensure divisional operations are aligned with corporate governance and reporting requirements.
* Track and report on key divisional performance indicators.
* Identify opportunities for process improvements and operational efficiencies within the function.
* Support the implementation of best practices and performance benchmarks across teams. INHERENT/MINIMUM REQUIREMENTS: FORMAL QUALIFICATIONS:
* Bachelor’s Degree or Diploma in Business Administration or a related qualification in the relevant field. EXPERIENCE:
* Minimum of 5 years of experience in a Executive support, strategy, or operational role, preferably within a corporate environment.
* Proven experience supporting senior leadership and managing strategic projects. SKILLS AND COMPETENCIES:
* Strategic Thinking - Ability to analyse complex problems and develop innovative solutions aligned with functional and organizational goals
* Excel Proficiency - Advanced proficiency in Excel, including pivot tables, VLOOKUP, data analysis tools, and other advanced functions. Familiarity with data visualization tools (e.g., Tableau or Power BI) is a plus
* Analytical Skills - Strong analytical and quantitative skills with a focus on data-driven decision-making
* Project Management - Experience with project management methodologies and tools. PMP certification is a plus.
* Interpersonal Skills - Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with all levels of the organization.
* Attention to Detail - Strong attention to detail, ensuring accuracy and quality in all deliverables
* Assist the Chief Operations Officer in developing and executing the functional strategic plan.
* Participate in the development of business cases for new projects or strategic directions.
* Conduct market research and competitive analysis to inform strategic initiatives
* Translate strategic objectives into performance goals and track progress using dashboards and scorecards. EXECUTIVE SUPPORT AND ADVISORY
* Act as a strategic advisor and thought partner to the Chief Operations Officer on operational and strategic matters.
* Prepare briefing notes, reports, presentations, and updates for internal and external forums.
* Coordinate and track EXCO, Board Sub-Committee, and internal governance deliverables.
* Support executive decision-making by providing insights, summaries, and analysis of divisional performance. ANALYSIS AND REPORTING
* Leverage advanced Excel and data visualization tools (e.g., Power BI, Tableau) to develop dashboards and analytical reports.
* Provide integrated performance insights across the division (financial, operational, and people metrics).
* Consolidate and present quarterly and annual divisional performance reports for executive and board-level review. PROJECT MANAGEMENT
* Lead and coordinate cross-functional strategic and operational projects.
* Establish and maintain project governance frameworks, ensuring adherence to timelines, scope, and budget.
* Monitor project implementation progress and escalate risks or dependencies timeously.
* Track the execution of divisional deliverables to ensure accountability.
* Manage cross-functional projects and initiatives to drive operational improvements.
* Collaborate with departmental leaders to ensure alignment with strategic objectives and timely project delivery. STAKEHOLDER MANAGEMENT
* Prepare materials for board and board sub-committee meetings, executive briefings, monthly reports to ensure high-quality communication of strategic reporting.
* Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
* Represent the Chief Operations Officer’s office in strategic and operational forums when required. OPERATIONAL EFFICIENCY
* Identify, recommend, and implement operational efficiencies and process improvements.
* Support the Chief Operations Officer with budget monitoring, compliance oversight, and policy alignment.
* Ensure divisional operations are aligned with corporate governance and reporting requirements.
* Track and report on key divisional performance indicators.
* Identify opportunities for process improvements and operational efficiencies within the function.
* Support the implementation of best practices and performance benchmarks across teams. INHERENT/MINIMUM REQUIREMENTS: FORMAL QUALIFICATIONS:
* Bachelor’s Degree or Diploma in Business Administration or a related qualification in the relevant field. EXPERIENCE:
* Minimum of 5 years of experience in a Executive support, strategy, or operational role, preferably within a corporate environment.
* Proven experience supporting senior leadership and managing strategic projects. SKILLS AND COMPETENCIES:
* Strategic Thinking - Ability to analyse complex problems and develop innovative solutions aligned with functional and organizational goals
* Excel Proficiency - Advanced proficiency in Excel, including pivot tables, VLOOKUP, data analysis tools, and other advanced functions. Familiarity with data visualization tools (e.g., Tableau or Power BI) is a plus
* Analytical Skills - Strong analytical and quantitative skills with a focus on data-driven decision-making
* Project Management - Experience with project management methodologies and tools. PMP certification is a plus.
* Interpersonal Skills - Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with all levels of the organization.
* Attention to Detail - Strong attention to detail, ensuring accuracy and quality in all deliverables
Candidate Requirements
DUTIES AND RESPONSIBILITIES: STRATEGIC PLANNING SUPPORT* Assist the Chief Operations Officer in developing and executing the functional strategic plan.
* Participate in the development of business cases for new projects or strategic directions.
* Conduct market research and competitive analysis to inform strategic initiatives
* Translate strategic objectives into performance goals and track progress using dashboards and scorecards. EXECUTIVE SUPPORT AND ADVISORY
* Act as a strategic advisor and thought partner to the Chief Operations Officer on operational and strategic matters.
* Prepare briefing notes, reports, presentations, and updates for internal and external forums.
* Coordinate and track EXCO, Board Sub-Committee, and internal governance deliverables.
* Support executive decision-making by providing insights, summaries, and analysis of divisional performance. ANALYSIS AND REPORTING
* Leverage advanced Excel and data visualization tools (e.g., Power BI, Tableau) to develop dashboards and analytical reports.
* Provide integrated performance insights across the division (financial, operational, and people metrics).
* Consolidate and present quarterly and annual divisional performance reports for executive and board-level review. PROJECT MANAGEMENT
* Lead and coordinate cross-functional strategic and operational projects.
* Establish and maintain project governance frameworks, ensuring adherence to timelines, scope, and budget.
* Monitor project implementation progress and escalate risks or dependencies timeously.
* Track the execution of divisional deliverables to ensure accountability.
* Manage cross-functional projects and initiatives to drive operational improvements.
* Collaborate with departmental leaders to ensure alignment with strategic objectives and timely project delivery. STAKEHOLDER MANAGEMENT
* Prepare materials for board and board sub-committee meetings, executive briefings, monthly reports to ensure high-quality communication of strategic reporting.
* Liaise with internal teams and external stakeholders to gather information and foster collaboration on strategic initiatives.
* Represent the Chief Operations Officer’s office in strategic and operational forums when required. OPERATIONAL EFFICIENCY
* Identify, recommend, and implement operational efficiencies and process improvements.
* Support the Chief Operations Officer with budget monitoring, compliance oversight, and policy alignment.
* Ensure divisional operations are aligned with corporate governance and reporting requirements.
* Track and report on key divisional performance indicators.
* Identify opportunities for process improvements and operational efficiencies within the function.
* Support the implementation of best practices and performance benchmarks across teams.
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About SOUTH AFRICAN BROADCASTING CORPORATION SOC LIMITED
The South African Broadcasting Corporation (SABC) is the largest public broadcaster in South Africa. We offer the general public 5 television broadcasts and 19 radio stations (AM/FM) in 11 official languages.
Our goal is to become a highly effective, financially stable, digitally enabled national public broadcaster that offers informative, educational, entertaining, and informative content across all platforms. Additionally, become the leading, credible voice and face of the nation and the continent.
The SABC has established itself as a media powerhouse with cutting-edge equipment, top-tier on-air talent, and a committed workforce in all of South Africa's provinces.
In order to stay relevant and implement change that is in line with the continuously shifting needs of its audiences, the public service provider is constantly modifying the perception of its brands.
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