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Training Officer - Hospitality

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: General Management
Reference: 188674

Apply before Aug 07 2026 | 60 Days left

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Vacancy Details

Employer: Bidvest Prestige

ROLE PURPOSE

The main purpose of this role is to assess, transfer and development of technical skills in operations to ensure sustainable high quality of workmanship and skills.

MAIN OUTPUTS

Manage the operational training and development of personnel – on complex
Assess employees' needs for training
Align training with the organization's goals and operations
Create and manage training budgets
Develop and implement training programs
Review and select training materials from a variety of vendors
Update training programs and material to ensure that they are relevant and unit specific
Facilitate training methods and skills to instructors and supervisor
Evaluate the effectiveness of training programs and instructors
Facilitate the Regional and National Transformation forum
Manage direct expenses and overheads, and all factors affecting the profitable performance of the complex
Manage the submission of WSP ATR report
Assist with daily audits and general operations throughout the complex to identify training needs to staff
Mentoring and assisting learnership students
Handling complaints through correct channels
Must be willing to work shifts
Roll specification is not limited to training but also to general operation when needed

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

Formal Qualification) in HR Management
Facilitator/Assessor Certificate
Matric (Senior Certificate)
Valid SA Drivers’ License
5 years Knowledge and experience in the Cleaning/Hygiene industry Hotel and Casinos
Basic knowledge of HR related issues and procedures
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), Must have have worked on Opera PMS
Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

Initiative/Proactivity
Deadline Driven & Highly Motivated
Stress Tolerant
Excellent Written Communication
Capacity Building
Coaching
Customer Focus & Quality Management
Negotiation Skills
Analytical Skills & Process Improvement
Financial Planning and Strategy
Teamwork & Partnering
Relationship Building
Interactive Reasoning, Strategic Thinking & Strategic Planning
Excellent Oral Communication

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About Bidvest Prestige

Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.

A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as international ties in Mauritius and we have been fundamental in the establishment of various industry organisations ensuring the integrity of our company and our people towards our clients.

We’re always looking for the best people. If you want to join the dynamic Bidvest Prestige team, view the latest vacancies and apply on our career portal.