Industrial Relations Management:

Oversee all aspects of Industrial Relations, including chairing disciplinary hearings, preparing for and attending CCMA, Bargaining Council and NBCPSS matters, managing labour disputes, and ensuring fair and compliant resolution of IR issues.

Policy Development and Enforcement:

Develop, review, and implement HR policies and standard operating procedures, ensuring alignment with company objectives and current labour legislation.

IR Advisory Support:

Provide advice and strategic guidance to management on labour laws, disciplinary procedures, and best practices in employee relations.

Grievances and Conflict Resolution:

Manage the entire grievance process, including conflict resolution interventions through employee engagement initiatives.

Disciplinary Investigations:

Lead or support investigations into employee misconduct and take appropriate disciplinary action in line with company policies and labour laws.

Retrenchments and Short Time:

Facilitate retrenchment consultations and manage short-time implementation procedures in compliance with the Labour Relations Act.

IR Documentation:

Draft and issue formal IR documents such as notices to attend disciplinary hearings, warnings, grievance outcomes, and other relevant correspondence.

Recruitment and Onboarding:

Manage and coordinate the full recruitment lifecycle, including job postings, interviews, offer letters, and onboarding of new employees.

External Compliance Queries:

Address and respond to queries or audits from external bodies including the Labour Department, bargaining councils, and provident fund administrators.

Employee Communication and Engagement:

Conduct employee meetings, consultations, and briefings as required, and maintain consistent, formal communication with sites, reaction officers and the control room via memos and notices.

Employee Support and Query Resolution:

Handle and resolve employee queries received via telephone or email, ensuring timeous responses.

Record Keeping and Filing:

Maintain and update all HR records, employee files, and case documentation. Ensure accurate and organized filing of all administrative documents.

Labour Inspections and Compliance:

Prepare for and manage Labour Department and Bargaining Council inspections, ensuring full regulatory compliance across all HR and IR functions.

General HR Admin and Support:

Provide administrative support for HR-related projects and handle day-to-day ad hoc tasks as assigned.