Reporting to the General Manager

Our Client is on a mission to be Cape Town’s most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, we’re a landmark where excellence meets opportunity.

We’re looking for a dynamic Deputy GM to join our executive team – a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Town’s most iconic hotels.

What You’ll Do

• Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
• Partner with the GM to drive strategy, commercial growth, and brand positioning.
• Deliver strong financial results through P&L management, forecasting, and cost optimisation.
• Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
• Champion guest experience and ensure every touchpoint reflects our luxury brand.
• Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.

What We’re Looking For

• 10+ years in senior hotel leadership (3–5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
• Proven ability to manage multi-outlet operations at scale.
• Strong commercial and financial acumen.
• Strategic, entrepreneurial thinker with deep knowledge of Cape Town’s hospitality market.
• A leader with emotional intelligence, presence, and credibility.
• Valid South African ID.

What You’ll Get

• Negotiable executive package (based on experience).
• Medical aid & pension/provident contributions.
• Annual performance-based incentives.

This is a rare opportunity to step into an executive leadership role at one of Cape Town’s most iconic hotels. If you’re passionate about luxury hospitality, growth, and guest experience – we’d love to hear from you.

Ashleigh Lucas
Recruiter – Service Solutions Staffing
E: clients@servicesolutions.co.za | W: www.servicesolutions.co.za