Our Cape Town Forex Department is looking to add a Client Relations Consultant to their team.

Are you energetic, ambitious and looking to develop your career? We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You’re perfect for this position if you:

• Have previous experience dealing with customers
• Have excellent customer service skills (a people person who enjoys interacting with clients and going the extra mile)
• Have an excellent command of the English language and the ability to engage professionally with international clients
• Are able to demonstrate creativity, pro-activity and problem-solving ability
• Are structured and organised with good time management skills
• Are computer literate, particularly in MS Excel, Word and Outlook

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Manage client enquiries online and telephonically
• Assist a team of brokers with their daily functions
• Lead generation and client retention through delivering a great customer service