• To maintain a quality product, delivering great classes and member service.
• To ensure that children are kept entertained and active for the duration of their visit to Club-V and are supervised at all times.
• To effectively manage the 2 consecutive hour rule in Club-V Max.
• To effectively manage sales budgets and targets – equal to or greater than 100%.
• To competently know and adhere to all emergency procedures.
• To ensure all operating standards are met and to have knowledge of all operating standards.
• To actively maintain a clean and safe environment according to Health and Safety Standards and Brand Standards.

• To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
• To ensure the delivery of activities and camps are of a high standard and are well prepared.
• To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
• To ensure that access stats are timeously loaded on LSR.
• To effectively manage sales budgets and targets – equal to or greater than 100%.
• To ensure that sales administration is in place to avoid expiring contracts.
• To proactively sell Club-V Max to prospective members and get referrals from guests, birthday parties and holiday camps.
• To ensure that all relevant member documentation is received and cards are issued with photographs taken.
• To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
• To be able to provide examples of planned activities and activity rosters.
• To maintain control of the Club-V Max environment.
• To report any incidents immediately to the MOD/Club-V Manager.
• To control stock within Club-V Max, including toys, arts and crafts, consumables, cleaning aids etc. using the relevant checklists.

We can’t live without…

• A recognized Fitness Qualification
• A Clear Criminal Check
• Up to date First Aid Training
• Up to date in-house Club-V Training
• Up to date Active Play Training
• Presentation skills
• Group programming skills and able to execute a plan
• Ability to conduct group classes for children
• Able to work on Excel, Word and PowerPoint
• Communication and motivational skills
• Coaching and feedback skills
• Affinity for children
• Ability to entertain children
• Able to conduct physical games and activities with confidence
• Able to set-up and manage timetables
• Able to learn and implement new juniors programmes.

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)