Source Potential Leads:

Utilize proactive and reactive prospecting methods.
Develop a robust network through partnerships and relationship building.
Execute referral campaigns, outdoor/Mall/Community marketing, social media, corporate presentations, wellness days.

Identify needs: 

Employ open-ended questioning to understand clients' financial and emotional needs.
Pre-qualify clients by assessing their background and linking it to credit health reports and affordability. 
Identify financial challenges and offer solutions. 
Ensure proper records of leads and follow ups.

Match Product Offerings to Needs:

Utilize extensive product knowledge to present tailored solutions.
Explain application procedures and apply appropriate credit criteria.
Provide upfront explanations of situations that need clarity and ensure supporting documents.

 Explain Final Approval and Successful Closing:

Clarify all terms and conditions of the final offer to client. 
Summarize benefits of the product package and all relevant conditions.

Maintain customer contact and Follow-up:

Keep clients updated throughout the process.
Provide clear explanations to client inquiries.
Maintain contact after client has accepted our offer and request referrals.

Applications capture and file construction:

Complete and capture applications accurately, based on what the client requires and qualifies for. 
Compile supporting documents and ensure the file is completed and ready to process.