Customer Support Consultant

Helderberg
Salary: R20 000.00 - R25 000.00 Per Month
Job Type: Permanent
Sectors: Accounting Education Property
Reference: POS25016

Apply before Sep 13 2025 | 57 Days left

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Vacancy Details

Employer: Emporium Human Capital

Customer Support Consultant (POS25016)

Somerset West

R 20 000 to R 25 000 per month (negotiable – depending on your experience)

Requirements:

Training/ Educator or Consulting experience
Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
Excel proficiency intermediate
Customer service / support experience will be advantageous
Previous experience in the Property/Rental sector will be an advantage

Responsibilities:

Creating and managing training plans with customers
Reporting on training progress of all customers that is in training
Work directly with client to effectively coordinate each training project to completion.
Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
Provide system training to customers
Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
Assist with preparing data and uploading on to the system for new customers

Closing Date: 15 February 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25031 – Customer Support Consultant in the subject line

Required Skills

Accounting: 2 to 3 years
Customer Care: 2 to 3 years
Financial: 2 to 3 years

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About Emporium Human Capital

Established in 1999, EHC has won and maintained business throughout most sectors within the South African recruitment marketplace. Maintaining its profile as a small-medium enterprise thus holding onto its customized service offering, we continue to provide seamless recruitment solutions.

Through our stability and integrity, we have carved out a substantial market above our competitors. We provide a set of flexible, cost-effective hiring solutions to clients of every size and industry. At EHC, we are committed to establishing a long-term professional relationship with our clients.

Our consultants boast of many years of experience within the industry. Our team of consultants understands that companies today require more than just a skilled candidate; they search for employees who are productive, exhibit positive attitudes and have the ability to become part of their team. We do recruitment in all fields and sectors – thus meaning we are generalists.

https://www.emporium.co.za/about-us/