The broader Security & Networks team spans across multiple work streams, your role will primarily fulfill part of our dynamic Managed Services and NOC services. You will assume the function of an Managed Services Engineer which requires a high level of compliance and service delivery to a wide range of clients who have outsourced their IT support to Content + Cloud. This includes the monitoring and management of client backups, routers and firewalls, servers, and device endpoints to ensure issues are handled proactively with minimal impact on the client. Resolving issues efficiently, identifying and correcting trends is a key part of the role.
Required skills and capabilities
Solid previous experience in supporting or managing Microsoft networks and associated technologies
Experience with the following Technologies are most suited:
Networking and Firewalls – Cisco, Dell, Fortinet
Microsoft Servers 2008 – 2019
Linux Servers – Administering and troubleshooting is beneficial