Sales executives function as a vital point of contact between an organization and its clients; responding to queries or objections, offering advice, and promoting the products of the organization.
The same thing is applicable to the logistics sales executive; they promote the transportation solutions of their companies to clients and negotiate contracts on their behalf, with the goal of maximizing profits.
The logistics sales executive job description entails promoting logistics solutions to clients and prospects that support their supply chain needs.
It also involves proactively reaching out to significant stakeholders within the customers’ organizations, identifying and selling innovative solutions and services to drive continuous improvement in their operations.
Logistics sales executives are responsible for researching and seeking out prospects via sales calls to build a portfolio of clients.
They are also required to act as the link between clients, carriers, shippers, and receivers.
They are also responsible for establishing and developing relationships with clients and providing them with excellent customer service.
The logistics sales executive work description also involves overseeing the movement of clients’ goods, ensuring that they are picked up, transported, and delivered on time to their satisfaction.
It also entails managing rate negotiation with clients.
Logistics sales executives must be current and maintain personal knowledge of market freight rates to aid them in determining a price to pay trucks and charge shippers.
Another major responsibility of the logistics sales executive is to communicate with clients and prospects.
They call them over the telephone and schedule visits when necessary to follow up on potential business.
They are also responsible for communicating with the operations team to track loads as well as clients/prospects to provide them with up-to-date information.
Responsible for developing a plan to achieve sales target
Responsible for carrying out prospecting calls
Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services
Maintain consistently positive interactions to nurture customer relationships
Take ownership of customer issues and follow-through till resolution
Represent the firm in negotiating and building relationship with shippers and carriers
Responsible for aiding successful pick-up and delivering, and over the road assistance while customers’ freight moves across America’s motorways
Perform Cold-calling and work to build a book of businesses.
Education: To work as a logistics sales executive, employers prefer to recruit individuals with a Bachelor’s degree. A minimum of High School diploma is also acceptable
Knowledge: Logistics sales executive must have good understanding of sales concepts, methods, and techniques. They must also have industry knowledge and 2-3+ years of Air and Road logistics experience
Also, having a proven record of sales success and in-depth knowledge of logistics products and services is a plus to an applicant
Interpersonal skills: Networking and relationship building are vital to getting referrals and successfully closing sales. Hence to succeed as a logistics sales executive, individuals must be able to develop strong business relationships within all levels of the company and with potential and existing clients
Computer skills: It is important for logistics sales executives to have PC skills and familiarity with Microsoft Office applications. They should also be willing to learn new programs and logistics applications
Communication skill: Communication, whether it is via email, phone, or face-to-face is crucial in making a sale. To succeed as a logistics sales executive, applicants must have excellent verbal communication skills to convey information on the company’s solutions to clients and prospects, as well as to provide customer support as needed
Time management and ability to multitask: Applicants for the logistics sales executive role must be able to schedule their daily activities, including customer visits in an optimal manner. It is also important for them to be skilled in handling multiple tasks, such as making phone calls and sending emails or instant messages to co-workers simultaneously
Team player: It is important that they can work and contribute in a team oriented environment
Negotiation skills: Logistics sales executives are responsible for giving quotes to clients, as well as negotiating with shippers and carriers. Therefore, it is essential that they can influence clients taking a position that confers maximum benefit to the company.