Mascor is a group of franchised motor, agricultural mechanisation and fuel dealerships with its Head Office in Greytown, South Africa. With 50 years in the Industry, we offer the most professional and high-quality service, standards and workmanship in all the Countries that we operate.
Mascor is currently looking to appoint a Senior Technician for our John Deere - Dalton branch.
1. Quality of work
Knowledge of work & systems including diagnostics.
Ordering correct parts first time round to complete job
Loading and closing of quality DTAC's 100%
Comebacks less than 3% of own total labour sales
Productivity at 100% and efficiency 85%
Charge to total percentage = 85%
Carry out all DLM's and courses assigned timeously.
Adhere to company SOP’s.
Comply with Company minimum tool requirements.
Efficient time management re travelling etc.
2. Administrative duties
Completion of job cards within 24 hours
Accurate completion of daily reports and technician diary.
3. Customer service
Ensure customer satisfaction is at 100% and all queries are attended to timeously.
Ensure proper communication regarding jobs in progress
3 Year’s experience in similar role.
Experience: Large tractors, combines, sprayers, harvesters and Precision AG.