A successful privately-owned group specializing in the design, manufacturing, installation, maintenance, and servicing of commercial and industrial refrigeration systems and equipment for the supermarket, meat- and food processing, Petro-chemical, and agricultural industries are seeking to recruit and appoint a Service Manager â Industrial & Commercial Refrigeration at their offices in Centurion.
The Operations of the Service Team is the primary responsibility – The team needs to be enabled to perform their functions as Technicians, and this enablement is a key responsibility of a Service Manager.
Tracking and reporting on team productivity, Budgets and Training
Planning scheduled service work, repairs, maintenance, and unscheduled call outs.
Job numbers to be noted in ARP platform every day for each planned scope of works.
All paperwork such as service reports etc. needs to be printed and ready the day before the work is to be issued.
All current and future work is to be noted on the Smartsheets planner, visible in the service department.
the daily schedule is to be noted before close of business each day.
Representing the work schedules for the following day and where possible the 3-week planner
Receive previous days job cards, service reports, risk assessments and all related information from Technicians at 07h30.
Job cards to be processed daily.
Address any issues / questions with Technicians and ensure all paperwork that is handed in, is completed, acceptable and to standard.
Technicians / teams to leave workshop at 08h00.
Address any urgent issues immediately and provide client feedback where applicable.
Repair quotes to be submitted timeously (2- 3 working days).
Service reports must be captured, and copy issued / emailed to client within reasonable time frame with all necessary recommendations and applicable repair quotes (4- 5 working days).
Acquire purchase orders where applicable.
All new equipment sales requests to be forwarded to the Service Administrator and/or Sales Department immediately with applicable information / feedback from Technicians.
Opening of jobs immediately once requested.
Minimum N6 qualification and / Trade Test or relevant Engineering qualification.
5 years’ experience in a similar position.
History in the refrigeration industry, especially industrial refrigeration (NH3).
Broad technical understanding (Mechanical, Electrical and Control).
Staff management experience managing a refrigeration team.
Vision PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce. PERSONA is committed to delivering the best service to our clients and candidates.
We recruit in the following industries: Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff
Services offered: To our clients:- Recruitment of permanent staff at all levels In depth staff selection Salary surveys Advertising of available positions Comprehensive interviewing Screening of potential candidates according to client’s specifications Reference checks (on possible candidate) ITC checks (on possible candidate) Criminal checks (on possible candidate) More background checks on request. Psychometric testing (additional services) Preparing of Job descriptions PERSONA commits to adhere to industry standards and policies.
To possible candidate and job seekers:- Professional resume Regular correspondence Interviewing tips Summary of client information Assistance to find the perfect job