The Project Manager will oversee the program through the project life cycle to ensure fulfillment of contract requirements and program objectives.

*Principal Accountabilities*

• Plan and organize the management of a project, task order, series of smaller projects or a definable piece of a larger program to ensure a successful completion, and that performance goals, consistent with contract agreements and program objectives, are met or exceeded.
• Oversee and monitor project financial status and performance to maintain contract budget guidelines and schedules.
• Ensure sufficient and proper utilization of personnel, materials, funds, facilities, and equipment.
• Act as primary contact for project matters between customers/clients and company leadership, provide briefings on project status, successes, and issues.
• Provide clear direction to employees regarding compliance with applicable company, customer, and host company standards of conduct.
• Coordinate activities between Telecoms companies, data providers, contact centers and suppliers.
• Conduct regular meetings with customers/clients to ensure all requirements in the Statement of Work are met, changes in scope or workload are discussed and contractually documented, impacts are identified, and issues get resolved.
• Report to the Managing Director and provide regular updates to the Chief Information Officer and Programme Office Manager.
• Design and construct Work Breakdown Schedules (WBS).
• Perform other qualified duties as required.