French customer service consultants from France - Sonia Flavia Fernando Naidoo, Rosebank

  • Rosebank
  • Salary: R18 000.00 - R20 000.00 Per Month (Negotiable)
  • Job Type: Permanent
  • Sectors: Call Centre, General
  • Posted by Sonia Flavia Fernando Naidoo on Tuesday, June 30, 2020
  • Reference: 1685908
  • Apply before Saturday, August 29, 2020 - 50 Days left

Vacancy Details

Employer: Sonia Flavia Fernando Naidoo

Kindly be advised that I am currently for French customer service consultants from France

 

KEY RESPONSIBILITIES:

-Assisting all French speaking users/clients. (Primary Language)

-Assisting with overflow for English speaking customers. (Secondary Language)

-Responding to incoming customer queries via all contact mediums (i.e. call, live chat and e-mail).

-Ensuring that all communication (in both French and English) with our users/clients is of the required/expected quality.

-Ensuring that all communication/volume received is dealt with/responded to in the required timeframe/manner.

 

EXPERIENCE REQUIRED:

-Minimum 2 - 3 years customer care experience. 

-Must be fluent in French, both written and spoken (Preferably as a 1st Language)

-Must be able to communicate clearly and must have excellent telephonic & written communication ability. 

-Intermediate computer literacy/usability (specifically MS Office and internet applications)

-Moderate typing skill/accuracy, in Primary Language (average 30 WPM with 90% accuracy)

-Strong attention to detail and distinct ability to identify/solve problems

 

REQUIRED:

-Matric/Grade 12 (or equivalent) qualification

-Must be native form Europe preferably or travelled to France, Belgium, Switzerland etc… 

-Must have own (reliable) transport. 

 

BENEFITS:

-50/50 medical aid on Discovery 

-50/50 contribution to Vitality

-7.5% company contribution to provident fund 

-Group Life which includes life cover and dreaded disease cover

 

LOCATION:

-Rosebank area, South Africa

 

To apply kindly send your updated CV and copy of your ID book or passport/ permit to sonia@jai.co.za

 


Required Skills

  • french : 5 to 6 years

Apply before Saturday, August 29, 2020 - 50 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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