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Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent.
· To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone
· Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product
· Describe services and products
· Respond to questions
· Identify and overcome objections
· Take the customer through the sales process
· Obtain customer information
· Obtain possible customer leads
· Maintain customer/potential customer data bases
· Follow up on initial contacts
· Capturing all customer interactions whether from telephonic or email on the CRM system
· Matric/ Diploma
· Understanding of contact center environment and technology
· 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales
· Preferably have a similar background or in a Copy Center environment
· Fully bilingual in English and Afrikaans
· Computer literacy
Send your CV and latest pay slip to firstname.lastname@example.org
ATripleA Recruitment and Temps
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