- Monitoring performance of the team (Sales, Sales Quality and Productivity);
- Motivating and coaching representatives to sustain targets;
- Managing overall productivity of the team. Minimizing sales cancellations of the team;
- Ensuring there is ongoing operational effectiveness and efficiency in the team;
- Meeting and exceeding the agreed service levels. Manage resource capacity and recruit high performing sales representatives;
- Develop and build relationships with team, the community and clients. Manage the day to day operations of the branch;
- Compile reports & People Management.