Head: ICT Operations - Human Accent, Johannesburg

  • Johannesburg
  • Salary: R91 667.00 - R97 608.00 Per Month
  • Job Type: Permanent
  • Sectors: IT, Technology
  • Posted by Human Accent on Friday, February 21, 2020
  • Reference: 11836
  • Employment Equity Position
  • Apply before Wednesday, April 22, 2020 - 14 Days left

Vacancy Details

Employer: Human Accent



POSITION NAME Head: ICT Operations
DEPARTMENT Information Technology
MINIMUM SALARY R1 171 294.00pa
POSITION TYPE Permanent
DURATION Permanent
LOCATION - Sandringham

Key Job Responsibility:
■ Coordinate ICT initiatives in the regions
■ Develop and manage strategy for ICT Client services, including management and back-office support
■ Develop and manage strategy for systems and network maintenance
■ Develop and implement a strategy for service and performance management
■ Oversee information security
■ Effective customer and other stakeholder services management
■ Create, implement, and test IT processes in the areas of service management, network and infrastructure services in line with guidelines provided by the CIO and IT best practices
■ Plan and manage the companies - specific service management infrastructure services and information security projects
■ Define and implement an effective ongoing support model for the company - specific solutions
■ Plan and manage other infrastructure services projects, per the IT's plans and priorities
■ Define, implement, and publish a key performance metrics for ICT Operations
■ implement process and policy improvements based on up to date technologies information and research.

Minimum requirements & key competency
Honours Degree in Computer Science/ NQF Level 8
■ ITIL Certification
■ Cobit Certification
■ PMP Certification (desirable)
■ Post Graduate Management qualification (desirable)
■ 8 years experience in an ICT Operations, infrastructure and Network servers
■ 5 Years experience in Oracle Technologies and Databases and related development/ support/ methodologies
■8 Years experience designing and implementing mission-critical systems and applications in an enterprise environment
■ 5 Years managing a team of IT professionals
■ Knowledge, principles and Technology systems & concepts
■ Information Management models, tools and processes
■ Planning and Organising skills
■ Research Skills
■ Budget Skills
■ Interpersonal Skills
■Strong communication Skills
■Time Management Skills
■ Managerial Skills
■Analytical Skills
■Problem-solving Skills
■Staff Management Skills
■Ability to work under pressure.


EE Applicants only!!!


Please email CV + drivers licence + ID, qualifications (including Matric) and latest Payslip to talent@humanaccent.co.za
Please include your minimum Salary expectation & Maximum  Salary expectations on the email.


Apply before Wednesday, April 22, 2020 - 14 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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