Regional Technical Manager - EXCELLERATE JHI, Durban

  • Durban
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Real Estate
  • Posted by EXCELLERATE JHI on Tuesday, February 18, 2020
  • Reference: KZN Regional TM
  • Employment Equity Position
  • Apply before Saturday, April 18, 2020 - 17 Days left

Vacancy Details

Employer: EXCELLERATE JHI

Excellerate Facilities Management

Excellerate Facility Management is growing to become a pre-eminent facilities management company in Africa. Operating predominantly in Southern Africa Regions with the Head office in Johannesburg South Africa, it is geared towards serving the public sector on all levels of government, as well as state-owned entities, listed funds, corporate users and new participants in the property market.

By providing clients with services that increase efficiencies we also protect their bottom lines. This ranges from evaluating current efficiencies and performance of buildings within portfolios to creating solutions which provide sustainable building management and maintenance. We create value by removing inefficiencies and improving energy and utilities management.

Excellerate Facility Management has the ability to self-perform a total facility management solution by using the Excellerate bundle of services or to act as an integrator and source services from the market to deliver integrated facilities management. We focus on meeting the changing demands of our clients with flexible approach and actively drive our performance

Job Description

* Responsible for the total management of the FM team within the account.
* Responsible for direct client reporting.
* Responsible for staff performance and client satisfaction.
* Responsible for SLA management of the account.
* Responsible for planning, organizing, and directing the activities of the assigned buildings or client premises in the portfolio.
* Oversees service delivery to client, procures services, handles third party service contracts, and directs maintenance procedures.
* Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition.
* Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations.

Ensures that services purchased are of acceptable quality at the least possible cost.

* Keeps Senior Management well informed of area activities and significant problems.
* Trains, directs, and appraises assigned personnel.

Duties and responsibilities

* Assumes responsibility for the planning, development, and implementation of effective facilities and operations management policies, procedures, and planning for the specific client.

* Assists Senior Management in developing short- and long-term goals and plans. Assists with long term budget projections.
* Executes established operational goals and ensures that corporate wide plans are complemented and supported.
* Assists in developing policies and procedures for Client operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

* Assumes responsibility for the effective facilities and operations management of Client facilities.
* Develops and implement safety directives

* Completes financial forecasting duties and generates and updates schedules for building expenditures.
* Creates safety awareness and trains staff in Health and Safety when so required or applicable
* Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.
* Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
* Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
* Ensures that all maintenance agreements and leases are current.
* Ensures that billing discrepancies are promptly tracked and resolved.

* Assumes responsibility for ensuring professional business relations with the client and all suppliers and vendors.

* Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
* Acts as a liaison between the Company and external contacts.
* Ensures effective coordination of external services with Company operations.
* Obtains and conveys information as appropriate.
* Promotes goodwill and a positive image of the Company.

* Assumes responsibility for related duties as required or assigned.
* Ensures that work area is clean, secure, and well maintained.
* Completes special projects as assigned.

PERFORMANCE MEASUREMENTS

* Good communication and coordination exist with departments. Assistance is provided as needed.
* Senior Management is appropriately informed of area activities and of any significant problems.
* Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
* Company and client facilities are well maintained and secure and meet the needs of the Company and client.
* Client operations are efficiently, and cost effectively administered.

* Current and future client needs are well planned, and budgets are established and maintained.
* Effective business relations exist with vendors, contractors, and trade professionals.
* Timeous and accurate administrative duties
* Compliance
* Effective use of company and system systems
* Compliance to established SLA and SOP

Qualifications and Experience

* Education / Certification:
* Matric
* Electrical or Mechanical Diploma/Degree preferred with a minimum of a qualification in Refrigeration or Electrical.
* Additional related maintenance and client management training preferred.

* Experience

* Five or more years of related experience, with at least 5 years management experience.
* Preferably previous practical Refrigeration/HVAC/Electrical experience
* Excellent understanding of client management procedures.

* Knowledge of budgeting, service contracts, and leasing agreements essential.

* Skills / Abilities
* Computer literate

* Maintenance systems
* MS Office (E-mail, Excel, Word)
* CAFM system experience
* Excellent leadership abilities.

* Able to organize, coordinate, and direct team activities.
* Strong problem-solving skills.
* Good communications skills.
* Able to use all related maintenance equipment and computer applications.
* Able to work well in a team environment and under pressure
* Excellent oral and written communications skills
* High level of Accuracy
* Good problem-solving skills
* Approachable, Reliable, Assertive
* Adaptable to change
* Strong time management Accuracy
* Trustworthy

* Non-negotiable Requirements
* Refrigeration/HVAC/Electrical Qualification and experience
* Must be able to work weekends
* Driver's License minimum code EA

Apply before Saturday, April 18, 2020 - 17 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About EXCELLERATE JHI

Excellerate Property Services

 

Excellerate Property Services has an extensive global footprint, with offices across Africa, UAE and the UK. Our loyal client base includes multinational corporates, public sector organisations, developers, funds, institutions and private investors. Excellerate Property Services encompasses CBRE Excellerate, Excellerate Services, Excellerate JHI, and Excellerate JHI Retail. We employ over 25 000 people, manage approximately $12.6 billion of asset value encompassing 16,5 million m² of floor space and over 22,000 leases.

 

CBRE Excellerate is a joint venture that merges CBRE’s operations in Africa and the Middle East with several of Excellerate’s businesses - including advisory & transaction services, facilities management, valuation and project & development management services as well as property management services outside of South Africa. 

 

Excellerate Services provides an integrated property service for clients that includes security services, parking management, pest control, cleaning & hygiene and canteen & hiring.

 

Excellerate JHI is a leading real estate services firm that advises property owners and occupiers on every aspect of their property strategies - assisting them in the leasing, valuing and management of their assets.

 

Excellerate JHI Retail manages more than 345 shopping centres ranging in size from 3 000m² to 160 000m². Their specialised retail skills and experience helps to optimise shopping centres today and future proof them for tomorrow.

 

Excellerate Property Services is currently rated a Level 1 BBBEE contributing group.