Manager: Autobody Repair - Malalane Toyota, Malalane

  • Malalane
  • Salary: Market Related
  • Bonus: Birthday Bonus
  • Commission: Sales Commission structure
  • Job Type: Permanent
  • Posted by Malalane Toyota on Friday, February 14, 2020
  • Reference: ABM001
  • Apply before Tuesday, April 14, 2020 - 6 Days left

Vacancy Details

Employer: Malalane Toyota

KEY RESPONSIBILITIES

  • To maintain a list of new/existing customers and occasionally communicate with them to discuss business opportunities
  • Endeavour to secure contracts/agreements for the repair and maintenance of vehicle units to businesses, government agencies, and private establishments
  • Creating competitive estimates for walk-in customers
  • Identify current product pricings, competing products and new techniques of merchandising
  • Develop and implement strategies to enhance sales efficiency and increase generated revenue
  • Interact with customers to identify their requirements and assist them in identifying required repairs and or improvement to meets their specifications.
  • Support the senior manager and workshop team to ensure workshop is in line with set standards
  • Oversee the processing of estimates for client orders and ensure timely delivery as commit on Estimates.
  • Liaise with senior management when needed to conduct negotiations with clients to reach a profitable discount. 
  • Meet set productivity objectives and comply to established action plans for achieving these set targets
  • Communicating with customers via email, telephone, and in person.
  • Arranging vehicle inspection, when required and accompanying customers on these inspections.
  • Negotiating the final price for the sale, with senior management.
  • Assist with up sale, in offering extra repairs and extra accessories once a vehicle has been chosen for initial damage repairs.
  • Endeavour to increase the customer database and prospecting for potential business.
  • Liaising with the workshop team to ensure completed vehicles are prepped to a high standard and are ready for delivery within the agreed timescale.
  • • Delegate and assist with the inspections of automobiles to ensure no damage occurred during the repair procedure and all’s in good condition
  • • Discuss any and all conditions for discount with senior management to ascertain any percent discount(s) allowed to be given to customers.
  • • Maintain contact with clients to provide post-repair services, obtain customer feedback and resolve any arising customer issue. 

Required Skills

  • Experience within the automotive industry : 5 to 6 years
  • Experience with autobody repair and spray painting : 3 to 4 years
  • Management experience of a a Autobody/Repair workshop : 2 to 3 years

Candidate Requirements

EXPERIENCE:

  • Experience in autobody repair and writing auto body estimates, 
  • Experience in working directly and having an excellent rapport with insurance companies. 
  • You have excellent customer service
  • You are very proficient in computer applications, 
  • Have knowledge of the "TMS and Audatex software," or similar, and are willing to undergo immediate training in these software programs. 
  • 5+ years’ experience within the Motor Industry
  • Vetted strong and loyal client base.
  • Experience in receiving insurance estimates & working with/developing insurance company relationships
  • Knowledge of all vehicle parts, and ordering best practices
  • Relevant experience in high job demand and tight turnaround time periods. 
  • Highly developed customer interaction/service skills

QUALIFICATIONS:

  • Matric
  • Trade qualification in either panel beating and/or spray painting.
  • Competency in Computer Literacy (Office, Excel, Word etc.)
  • Computer software - used to keep track of estimates, supplements & employee work hours
Apply before Tuesday, April 14, 2020 - 6 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
11 people have applied for this job. 216 people have viewed this job.

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