Receptionist - Medical - New World Personnel, Pietermaritzburg

  • Pietermaritzburg
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Admin, Medical
  • Posted by New World Personnel on Tuesday, January 21, 2020
  • Reference: 1645752
  • Apply before Saturday, March 21, 2020 - 27 Days left

Vacancy Details

Employer: New World Personnel


  • Answering phones, and addressing queries,  
  • Make appointments, take messages, Solve message requests
  • Welcome the patients , beaware of each days scheduled patients and prepare
  • Offer tea/coffe to patients waiting and see to their needs
  • Collection of data for statistical purposes.
  • Hospitality and neatness of reception areas


  • Capture all cash sales and assist audiologist if required
  •  Receiving of payments and issuing of a receipt 
  • Daily cashup (daily activity sheet) and banking twice per week
  • Comply with admin procedure guidelines
  • Accept full responsibility of all cash at the branch
  • Banking done timeously on a weekly basis

Stock Control;

  • Receive and check parcels from suppliers
  • Pricing repairs
  • Stock take every month or as requested by head office
  • Keep stock locked up - accept full responsibilty of stock


  • Allocating account numbers to new patients
  • Debt collections - patients and medical aids
  • Handle debtors queries


  • Hand patients the patient information form to complete and assist where necessary
  • Make a copy of he/her ID and medical aid card
  • Forward all admin related paperwork to h.o
  • Allocate account number and open new file on Syspro for all new patients
  • Follow up on medical aid authorisations and claims
  • Petty cash
  • Open mail
  • Postage:  Receive and check parcels as soon as they come in
  • Receive and distribute faxes


  • Basic test of hearing aids
  • Replacing of ear mould tubing
  • Battery and filter replacements
  • Clean ultra vac every second week at least
  • Basic product knowledge and be able to explain it to clients if needed.


  • Send letters out to patients in filing system
  • Keep accurate recod of incoming calls
  • Keep record of phone call to followup with marketing material


  • Purchasing of consumables for the office ie tea, coffee, mild, flowers
  • Descaling coffee machine
  • Assistance with workshops, seminars etc
  • Backup cleaner for cleaner, barista, admin
  • Any reasonable task received   from management



Candidate Requirements

Min matric

Fully bilingual English /Afrikaans

Have own transport, 

Strong customer satisfaction focus

syspro would be an advantage but not essential.

Medical field experience is essential

Apply before Saturday, March 21, 2020 - 27 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About New World Personnel

With 25 years of experience in all aspects of the Human Resources profession in commerce and industry, we will provide a professional service to our clients by becoming a business partner.

To be globally competitive today companies need to have top talent with the right skills and experience. 

The clear and accurate definition of recruitment criteria, in alignment with business objectives, is critical for successful recruitment, together with an understanding of the business culture and work environment. 

The recruitment process includes advertising, screening, preliminary interviews, reference checking and legal compliance to select suitable candidates for the position. Selected cv's are submitted for consideration to the client, followed by the arrangement of interviews with top caliber candidates.