Business Consultant - MTHATHA - Michelle Cloete Consulting Pty Ltd, East London

  • East London
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by Michelle Cloete Consulting Pty Ltd on Friday, November 8, 2019
  • Reference: copy-1625439
  • Employment Equity Position
  • Apply before Wednesday, January 8, 2020 - 56 Days left

Vacancy Details

Employer: Michelle Cloete Consulting Pty Ltd

Highly competative industry requires Business Consultant to take care clients in Mthatha and surrounding area.  Fuel/related industry experience would be highly advantageous.

Preference will be given to suitably qualified candidates from designated groups. Extensive travel is a requirement for this position.

The Business Consultant is required to engage Retailers consistently and act as the primary contact point for all Business related issues and opportunities. The Business Consultant will operate in the eastern half of the Eastern Cape and represent the client in maximising profit margins, to ensure delivery of value to the Retailer, ensure compliance to standards and execute image stewardship in line with agreed targets.  

Key Accountabilities:

  • Development of business plans in conjunction with retailers
  • Execution of business plans and monitoring of achievement with corrective action to ensure achievement in line with key performance indicators
  • Monthly calls in line with agenda
  • Sales target achievement against sales budget
  • Optimal resource allocation
  • Provision of market intelligence to management and point of contact for retailers on operational issues
  • Dealer Compliance in line with organisational and regulatory requirements
  • Payment for product in line with policy
  • Customer Service Agent and image stewardship evaluations
  • Dealer Satisfaction Index / Relationship Management via Retailer Surveys
  • Dealer support
  • Training and subject matter expertise on process and standards
  • Accurate wet stock management
  • Corrective action in conjunction with maintenance and logistics teams as required

Required Skills

  • business consulting management : 5 to 6 years
  • fuel industry experience : 5 to 6 years

Candidate Requirements

  • Bachelor of Commerce / Diploma in Retail Management
  • 3-5 years customer account management experience in fuel / related industry
  • Un-endorsed drivers licence 
  • Certificate in Project Management advantageous
  • Technical qualification advantageous
  • Computer literate in Excel, Word, Powerpoint and Outlook
  • Knowledge of SHEQ and regulatory requirements within the fuel / related industry
  • Behavioural attributes include: self-management, positive conflict resolution, organisational skills, commitment, honesty, communication, relationship building, customer service excellence, work ethic, training skills, enthusiasm, attention to detail, problem identification, adaptable, innovative, ability to work under pressure


Market related package including salary, 13th cheque, company contribution to Provident Fund and Medical Aid.  Tools of business include company car and cell phone.


This position reports to: Operations Manager Apply before Wednesday, January 8, 2020 - 56 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
13 people have applied for this job. 118 people have viewed this job.

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About Michelle Cloete Consulting Pty Ltd

MICHELLE CLOETE CONSULTING (PTY) LTD - based in beautiful Beacon Bay, East London, meets both clients and candidates recruitment requirements.

Having been in recruitment for almost 20 years, Michelle is well known for her ability to look beyond the obvious and come up with a solution that will both suit the client and the candidate.

Using her wealth of recruitment experience of the industry and clients within the: Automotive, Chemical, Accounting, Manufacturing, Retail, FMCG, Property sector, to name a few, Michelle will strive to fulfil your requirements with the most suited candidate.

Her clients are not only locally based, but nationally as well as internationally.

She has built her business knowing that giving back is key to success and lives by the knowledge that you need to treat your candidates as well as you would your clients, as your candidates could well become your clients.

Michelle’s passion for people is evident in her business and the feedback she obtains from both candidate and client.

Below are comments from very happy candidates placed in various roles:

“Hallo Michelle, Please find attached hereto the signed agreement. I want to once again thank you for the part you played in to this entire situation.  You give a new meaning to “going the extra mile”. You went twice around the world.”

“Hi Michelle, no words can describe the joy I feel in my heart.   Thank you, stay blessed”

“Hi Michelle, I trust you are well. Just letting you know that I survived my first day. Everyone has been very friendly and helpful. I am settling in nicely and should start getting some direction tomorrow as to what is expected of me. Thank you so much for all your effort and support in the recruitment process.


Michelle’s Moto is:  “In order to bloom – you must grow” -  Aly Aubrey