Front Office / Internal Sales Administrator - Erakis Investments (Pty) Ltd, Pinetown

  • Pinetown
  • Salary: R8 000.00 Per Month
  • Job Type: Permanent
  • Posted by Erakis Investments (Pty) Ltd on Monday, October 21, 2019
  • Reference: KZN 10-19 IS
  • Apply before Saturday, December 21, 2019 - 8 Days left

Vacancy Details

Employer: Erakis Investments (Pty) Ltd



  • Ensure a clean and safe working environment;
  • Maintain customer files in an orderly manner in line with the quality management system;
  • Commit to compliance with all required health and safety regulations to ensure a safe working environment and zero tolerance for workplace injuries;
  • Order office and warehouse stationary; and
  • Opening of cash accounts where applicable.

Sales and Dispatch Procedure:

  • Prepare pro-forma invoices and quotations for customers;
  • Create sales orders accurately and efficiently;
  • Dispatch sales orders;
  • Determine the reason for the queries on sales orders and dispatch notes and notify and follow up with the relevant partiers involved; and
  • Liaise with the warehouse as to the estimate time of arrival (ETA) for backorders, always keeping the customer informed. 


  • Make outbound lead generation calls to prospective and existing customers to create new sales and upgradeable opportunities;
  • Respond to phone/fax/email/web queries within 2 hours;
  • Ensure quotes are completed;
  • Follow up with the customer within 24hrs of sending the quotation;
  • Check stock availability when quoting products;
  • Develop proposals in response to customer requests;
  • Meet or exceed annual sales plan; and
  • Reporting your progress on weekly call sheets and activity logs and on monthly Key Performance Indicator (KPI) meetings.

Required Skills

  • sales : 2 to 3 years
  • excel : 1 to 2 years
  • enterprise resource planning (erp) : 1 to 2 years

Candidate Requirements


  • Matric;
  • Proficient in both English and Afrikaans;
  • Experience in navigating and utilising an ERP system (e.g. SAGE);
  • Valid (Code 8) Driver’s license - advantageous; and
  • Working knowledge of Micro Soft excel and word.


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This position reports to: Regional Manager Apply before Saturday, December 21, 2019 - 8 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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