HR Manager - SA Commercial (Pty) Ltd, Cape Town CBD

  • Cape Town CBD
  • Salary: R20 000.00 - R30 000.00 Per Month (Negotiable)
  • Benefits: Annuity Retirement Fund
  • Job Type: Permanent
  • Posted by SA Commercial (Pty) Ltd on Tuesday, October 15, 2019
  • Reference: copy-copy-1424861
  • Apply before Sunday, December 15, 2019 - 28 Days left

Vacancy Details

Employer: SA Commercial (Pty) Ltd

We are looking for a dynamic, organized self-starter to manage the Contact Centre operations as the HR Manager. The HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support to the Contact Centre Operation, reporting to the Operations Director. The role is critical in executing Organisational development and Change Management in an agile environment. The successful candidate will be an adaptable self-starter that responsible to integrate and manage the implementation and align a 150+ strong headcount to business and add value and excellence to this department.

Required Skills

  • change management
  • performance management
  • talent management
  • learning and development
  • hr projects
  • People Strategy/Plan
  • Manage and maintain clients Talent Framework
  • BBBEE and EE

Candidate Requirements

A minimum of 5 years of progressive HR generalist experience.

  • 3/4 year degree in HR/Industrial Psychology/Psychology (i.e. B.Comm Industrial Psychology)
  • Relevant post-graduate degree in HR/Industrial Psychology/Psychology will be advantageous
  • 5 years’ proven experience in two or more specialist areas within HR (i.e. recruitment and selection, assessments, on boarding, people development, performance management, talent management etc.)
  • People management experience
  • Experiencing working within a business unit / client’s function which would aid in supporting the client
  • Own reliable transport and valid driver’s license required
  • Clear credit record
  • Clear criminal record.


The Successful candidates will demonstrate:

  • Coordination and implementation of multiple change initiatives/tasks/processes/project deliverables etc.
  • Optimisation, implementation and maintenance of formal policies/procedures/flows/documentation and processes, preferably within an HR environment


Knowledge and understanding of:

  • Business Practices
  • General HR processes and procedures



  • Computer Literacy (MS PowerPoint, MS Word, MS Outlook with advanced MS Excel)
  • Business writing
  • General Office systems and processes
  • Ability to professional communicate/interact with internal and external clients on all organisational levels
  • Planning, organising and coordination skills
  • Reporting and business writing skills
  • Interpersonal and relationship management skills
  • Attention to detail (accuracy)
  • Consultation, facilitation & presentation skills
  • Influencing skills
  • Analytical skills
This position reports to: Operations Director Apply before Sunday, December 15, 2019 - 28 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About SA Commercial (Pty) Ltd

South Africa’s award winning, established, dynamic and leading BPO organisation. As a locally grown business, our vision is to provide turnkey, customer engagement solutions to enable our Clients to compete in an ever-changing industry under extreme legislative pressure. Based in Cape Town and established in 2007, our vision is to "Build lasting partnerships with our Clients by enhancing the value of their Customer journey."

As an outsource service provider, the management, processes, systems and methodologies that supports it, are the required core competencies of SA Commercial. Our wide range of customer engagement and administrative services allows our Clients to focus on their core competencies while leaving the day-to-day customer contact functions in our capable hands.

In addition, our people live our Client’s brands so passionately, a critical discipline ensuring all our programmes are successful and cost effective.

We pride ourselves on working in harmony and at the highest level of support with all our Partners.