Service Manager -Welkom - CPI World (Pty) Ltd, Welkom

  • Welkom
  • Salary: R18 000.00 - R22 000.00 Per Month
  • Benefits: Medical Aid, Pension, Performance Incentives
  • Job Type: Permanent
  • Sectors: Management, Motoring
  • Posted by CPI World (Pty) Ltd on Thursday, August 1, 2019
  • Reference: SerMngW
  • Apply before Monday, September 30, 2019 - 12 Days left

Vacancy Details

Employer: CPI World (Pty) Ltd

Dynamic motor dealership group in Welkom requires a suitable candidate for the position of Service Manager

You will be responsible for: {amongst others}

  • Management of all aspects of the Service Department to ensure achievement of Customer enthusiasm, owner loyalty and goals related to service excellence, volume and profit, the management of the sales, staff and finances in the parts department.
  • Create and implement customer enthusiasm, owner loyalty and marketing strategies to develop existing and new service business;  
  • Manage service department profitably through financial controls and resource allocation. Establish and maintain systems to ensure departmental effectiveness and profitability;
  • Establish customer enthusiasm ensuring excellent customer service levels and therefore a high customer satisfaction index; and;
  • Lead, develop and motivate staff

Required Skills

  • mechanical management skills : 8 to 9 years
  • Auto workshop : 8 to 9 years
  • Warranty/Insurance : 7 to 8 years

Candidate Requirements

  • Relevant Tertiary qualification in Auto mobile / Mechanical management and 10years in Auto Workshop experience with knowledge of modern workshop systems; integrity will ensure further suitability.
  • Application of Policies and Procedures, Warranty / Insurance knowledge, Brand / product and program knowledge, Financial analysis and teamwork;
  • MS Excel, MS Word and MS Outlook  
  • Relevant experience is not a necessity
  • Accuracy and attention to detail
  • Candidate must be willing to learn and develop new skills
  • Ability to work productively in a high-pressure environment
This position reports to: Manager Apply before Monday, September 30, 2019 - 12 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About CPI World (Pty) Ltd

CPI is an acronym for the birth company back in 2005 – CORPORATE PAYROLL INSTITUTION.

The company was started by a then single mother who wanted a better future for her daughter, Lize Labuschagne. Over the years the company has become a strong family business with her parents, Jurie and Elna Hunt and brothers JP Hunt and Renier Cronje joining to build the business stronger.

Over time the company evolved and is now a group of companies, with CPI World (Pty) Ltd as the main entity.

CPI Holdings Pty Ltd

CPI Africa Pty Ltd

CPI Technologies Pty Ltd

CPI Construction Pty Ltd

CPI Consortium Pty Ltd

CPI Sure Pty Ltd

We base our core values on the needs of our clients. CPI believes in empowering its team of administrators and consultants in order to continuously deliver superior results. The team is empowered to ask questions, make recommendations and continuously change / things for the better.

CPI is all about family, legacy and creating a future for all.