Service Engineer - Mobile Money- South Africa 55429 - Unique Personnel, Northern Cape

  • Northern Cape
  • Salary: (Negotiable)
  • Job Type: Permanent
  • Posted by Unique Personnel on Thursday, May 16, 2019
  • Reference: 55429
  • Apply before Saturday, June 15, 2019 - 22 Days left

Vacancy Details

Employer: Unique Personnel

Job Summary
Service Engineer role is comprising Solution Integrator and Support Engineer responsibilities.
It is critical role to deliver within DevOps model within end to end delivery framework.
It is expected to ensure solution is delivered and supported within committed timelines and targets.
The role will be working closely with customer Group and OPCO technology teams as well as Mobile Financial Services Unit.
Internally it will be required to work closely with program stakeholders as CPM, Business Analyst, Mobile Money SMEs and M-Commerce Stakeholders.
You will be reporting to Head of Mobile Money Operations and functionally belong to Group and South Africa Hub for
Mobile Money.
Responsibilities & Tasks
Support Business Analyst for new requirements and design change
Install, Integrate, commission the network nodes under ECW/ EWP solution
Understand technical requirements as specified in the Solution document
Perform ECW Integration and configuration changes activities within approved change window.
Prepare test cases in consultation with Solution Architect/BA & Conduct Integration tests with 3 PP’s
Report progress of assigned activities to the respective Business Analyst and CPM.
Daily single Customer Complaints handling and Customer Care escalations
CAB participation & Change Coordination between MTN/3PP & GNOC
UAT/SIT result sign off
End to end issue handling and coordination with GSC
Internal & external Audit handling
Key Qualifications
Experience in company Wallet Solution Integration or equivalent e-wallet product 2+ Years
Experience in Managed Services in Operational assurance or SME areas. 3+ Years
Proven achievement in BSS.
Understanding of company Wallet Platform or adjacent BSS domains products as Charging System
BSS Experience 3+ years
Strong leadership skills with focus on team performance
Result oriented with customer first attitude
Can handle stressful and ambiguous situations
Excellent communication skills in written and spoken English
Self-motivated with strong drive and initiative, collaborative, relating and networking
Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment
University degree in Technology, preferably MSC

Candidate Requirements

University degree in Technology, preferably MSC Experience in Managed Services in Operational assurance or SME areas. 3+ Years Proven achievement in BSS. BSS Experience 3+ years Strong leadership skills with focus on team performance
Apply before Saturday, June 15, 2019 - 22 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Unique Personnel

Unique Personnel boasts over 40 years (established in 1970) of personal and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients.

We pride ourselves as a service-driven, total recruitment staffing solution for all our clients and job seeking candidates. Unique Personnel has screened, referenced and interviewed all of our top candidates in South Africa alone.

Positioned mainly in the Financial and Commercial sector, you can rest assured that our highly effective Permanent and Temporary Employment Divisions will provide you with top calibre financial personnel and corporate staff.

Unique Personnel provides a total solution in human resource management and staffing recruitment. We strive to align the right people to your business so that these human resources can realize your company's goals. Simply, unique staffing solutions and personnel search.