Spa Manager - Spencer Rogers Recruitment Consultants, Overberg

  • Overberg
  • Salary: Market Related
  • Benefits: Housing, commission
  • Bonus: Incentive for reaching budget (payable quarterly)
  • Job Type: Permanent
  • Posted by Spencer Rogers Recruitment Consultants on Thursday, April 18, 2019
  • Reference: SRspam
  • Apply before Monday, June 17, 2019 - 30 Days left

Vacancy Details

Employer: Spencer Rogers Recruitment Consultants

Our client, a well-established chain of spas, is urgently seeking an experienced Spa Manager for their Arniston establishment.

The successful candidate will have skills in the following areas:

  • Strategic Planning Skills:
    • A Strategic Planner
    • Proactive – a person that looks ahead and plans ahead
  • IT Skills:
    • Highly computer literate
    • Ensures active, up-to-the-minute knowledge of online social and network status
    • Understands and is able to act upon business analytics and sales stream information
    • Is familiar with information security and safeguarding issues
  • Public Relations and Promotional Skills:
    • Develops and implements promotional strategies within the hotel
    • Works together with the marketing company on promotions
    • Stays flexible enough to be able to welcome spontaneity
  • Revenue/Yield Management Skills:
    • Concentrating on the best sales mix (services and products) at given times to generate the highest revenue and profit
    • Applying certain business practises during fluctuating supply and demand and seasonal highs and lows, in order to position the spa in such a way so as to maintain a more consistent, predictable bottom line;
    • Promoting and selling the most profitable services and products, but keeping the customer’s needs as a priority
    • Employing sales techniques and skillls:
      • Striving to sell high margin services first, particularly during peak times
      • Employing top-tier staff to administer those high margin services
      • Avoid top-tier staff being booked with low margin services, where possible
      • Capping the number of low-margin services available during peak times
      • Offering price advantages on unsold current and next-day timeslots
      • Installing tiered pricing during certain times of the day/week/season
  • Financial Management/Accounting Skills:
    • Physically charting spa finances in order to set expectations; monitor progress; and guide decisions
    • Having the goal of steady financial gains by focusing on the following areas:
      • Creating business and staff statistical reports to chart ongoing performance
      • Having a thorough knowledge of staff compensation methodologies
      • Knowing how to calculate service and product margins to increase profitability
      • Basing promotional and staffing decisions on service revenue per minute and per hour
      • Applying these results to continually improve results

Minimum Requirements:

  • Matric with a relevant tertiary qualification
  • A people’s person to a wide population and range of personality types
  • A strong verbal communicator
  • Highly computer literate
  • Detail-oriented and deadline driven
  • Licence and own reliable vehicle

Salary on offer: basic market-related salary + commission on therapy and retail sales + incentive to reach budget (payable quarterly) + housing in spa house

Please apply with a copy of your MS Word CV as well as a professional head-and-shoulders photo.

(Please note that we experience high volumes of candidates responding to our advertised vacancies. This makes it impossible for us to reply to each applicant individually. Should you not hear from us within a week upon applying, please consider your application unsuccessful.)


Apply before Monday, June 17, 2019 - 30 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
14 people have applied for this job. 181 people have viewed this job.

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About Spencer Rogers Recruitment Consultants

Welcome to SPENCER ROGERS, a preferred supplier of staff to medium and large organisations throughout South Africa. We partner with our clients to ensure we understand their business, as well as the process of the organisation and we understand that finding the right fit is essential to the happiness and performance of both employer and employee. SPENCER ROGERS was born out of a vision to make a difference in the recruitment industry. Since 2006 the team has proven itself as a valued staffing partner. Our candidates have selected SPENCER ROGERS for our strategic partnerships with leading Employers, as well as the quality and quantity of our available vacancies. We understand our candidate’s aspirations and we make every effort to assist them in building their talent profile, while advancing their careers. We are excited about matching skills and experience and we are focused on values and a cultural fit.