Collections Team Leader - Ultimate Search, Western Cape

  • Western Cape
  • Salary: R18 000.00 - R20 000.00 Per Month
  • Job Type: Permanent
  • Sectors: Call Centre
  • Posted by Ultimate Search on Tuesday, April 16, 2019
  • Reference: copy-WG111
  • Apply before Sunday, June 16, 2019 - 56 Days left

Vacancy Details

Employer: Ultimate Search

Have you managed a Collections Call Center Team?

Have you done done so for more than 5 Years?

Are you passionate about getting the best out of your staff?


The ideal candidate would need to be a strong leader with excellent people skill, as you will be leading and developing a team of Agents, while ensuring that SLA's are achieve consistantly.


Managing service levels in the inbound and outbound environment;

 Staff scheduling;

 Staff training;

 Staff performance monitoring;

 Managing poor performance;

 Interpretation and action on dashboard information and stats;

 Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.

Candidate Requirements

3-5 Year Team Leading collections Enviroment 


Vision Plus Exposure

Presence Exposure

Apply before Sunday, June 16, 2019 - 56 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
19 people have applied for this job. 29 people have viewed this job.

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About Ultimate Search

Ultimate Search Consultants is a privately owned Executive Search and Financial Placement firm that specialises in the placement of only the elite of Finance, IT, Medical and Engineering professionals.

The core team of Search professionals representing Ultimate Search Consultant has worked together for many years as a major South African Search firm. The opportunity to establish Ultimate Search presented the team with the entrepreneurial environment to create a business focused solely on the interests, and preservation needs of clients and candidates. The Ultimate Search team comprises a strong and dedicated group of individuals with exceptionally strong skills and experience. Collectively the team has on average in excess of 15 years of consulting and management experience