Outbound Telesales Agents Wanted In Cape Town - Isilumko Staffing (CPT), Cape Town

  • Cape Town
  • Salary: Market Related
  • Job Type: Permanent
  • Posted by Isilumko Staffing (CPT) on Friday, March 15, 2019
  • Reference: Web
  • Apply before Tuesday, May 14, 2019 - 55 Days left

Vacancy Details

Employer: Isilumko Staffing (CPT)

Job Description

The PSM division in Cape Town currently has a vacancy for Sales Call Centre Agent,

reporting to Sales Team Manager will be responsible for acquiring of new customers

through the Outbound Call Centre and up-selling existing customers to a variety of our client

core products.

Duties & Responsibilities

Acquiring new customers through outbound calls and converting to sales.

Achieve sales targets and objectives through the outbound sales initiatives.

Up-selling existing customers from narrowband products to a variety of broadband

solutions and/or a combination of various products and services offered by our client.

Providing exceptional service and product knowledge on a variety of our clients

Connect products

Ensure efficiency with regards to telephony productivity

Ensure quality assurance is maintained

Ensure all relevant documentation is compiled and completed accurately

Ensure that resolution of customer queries is dealt with in relation to the sales


Keep abreast with the latest technology and packages on offer via Training.

Required Skills

Ability to manage daily, weekly, monthly and yearly targets

Good negotiation and influencing skills

Good telephone etiquette

Good time management skills

Sales orientation

Team player

Attention to detail

Fluent in English and Afrikaans

Required Skills

  • telesales : 3 to 4 years
  • outbound sales : 3 to 4 years
  • telemarketing experience : 3 to 4 years

Candidate Requirements

A minimum of 3 years proven outbound and cold calling telesales experience essential.

Preferably from the Cellular contact centres

Proven outbound and cold calling sales track record essential Knowledge of the ISP

industry and products desirable.

Sound knowledge and use of the internet

Experience in cellular industry preferable
ITC Clear
Criminal record clear
Based in Cape Town

Basic: R10 000 + Commission (pending commission structure from the client)

Location: Cape Town

Benefits: Medical Aid (Discovery), Provident Fund (lowest at 5%), Group Risk

Hours of work: Monday – Friday: 8am – 5pm or 9am – 6pm & every second Saturday

This position reports to: Sales manager Apply before Tuesday, May 14, 2019 - 55 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
18 people have applied for this job. 115 people have viewed this job.

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About Isilumko Staffing (CPT)

Isilumko Staffing PTY (LTD), a South African based company, has two business divisions Isilumko Staffing and Isilumko Media. The company was founded in 1992 and has an established national infrastructure in all major business centres including Cape Town, Johannesburg, Pretoria, Durban, Port Elizabeth & Bloemfontein.

Studentwise Publishing & Marketing (Pty) Ltd ("Studentwise P/L") was founded in 1993. At the outset, the company offered its clients flexible staffing services and solutions utilising a student labour pool to satisfy a temporary staffing need and has grown from that point.

The company has divided its focus into two separate divisions one being Isilumko Staffing and the other Isilumko Media. Both pull resources from the Studentwise student staffing pool for their respective clients needs.

The company's high-quality human capital is driven by an entrepreneurial culture placing a premium on innovation and embracing an informal yet professional style. The company's profit history is fostered by flat company structures, open communications and a non-hierarchical team ethos. The company is fortunate to have a long serving management team who compliment each other and operate well as a unit. With our vision and positioning we believe the company is uniquely positioned to continue strong growth