Primary Support Engineer - Parvana, Cape Town

  • Cape Town
  • Salary: Market Related (Negotiable)
  • Job Type: Permanent
  • Sectors: IT, Technology, Technical
  • Posted by Parvana on Friday, March 15, 2019
  • Reference: SS 1002383
  • Apply before Saturday, April 13, 2019 - 24 Days left

Vacancy Details

Employer: Parvana

About the Client:

Although this organisation is over 15 years old and very stable, it has retained it's start-up energy level. The focus on strong relationships with both clients and staff. The team is energetic, innovative and enjoys continuous improvement, collaboration and knowledge building in a truly Agile manner.

The organization is strongly Microsoft aligned with proven Azure capabilities. Based in the CBD, they have progressive views about flexi-time and remote work opportunities. You would be rewarded with a monthly bonus program, 18 +days annual leave and numerous other benefits. It is a highly cosmopolitan work environment with a very flat organisational structure offering a variety of promotional opportunities.


Our client is looking for a Support Engineer to join their team.

Our client supports businesses ranging from bootstrapped start-ups to large enterprise corporations.

Their Support Engineers partner with their customers to tackle the challenging technical issues they face in innovative ways.



  • Recurring onsite visits to customers, having a set schedule will be required. The best tools will also be made available to do the job efficiently.

  • Taking ownership of the customer’s IT environment through the form of site improvement projects.

  • Directly responsible for enabling their customer’s business IT to perform at its best.

Candidate Requirements

Skills and Experience:
  • IT professional with 7+ years’ experience.
  • Previous experience with problem solving in a troubleshooting environment with Microsoft Server, Desktop and MAC Operating Systems.
  • Experience with troubleshooting networks - LAN and wireless networks, firewalls, DHCP, DNS and TCIP.
  • Experience with Office 365, Active Directory and Microsoft Exchange.
  • Brilliant with a support ticketing system and beating SLA targets.
  • Experience in the following would be a bonus:
    • Experience with Autotask or N-Able.
    • Microsoft Certified Professional - MCSE, MCITP, MCTS.
    • Cyberoam CCNSP Certified.
Apply before Saturday, April 13, 2019 - 24 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
13 people have applied for this job. 125 people have viewed this job.

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About Parvana

We are a recruitment company specialising in IT, telco & Finance with offices in South Africa and the United Kingdom. We are a highly skilled team that endeavours to provide a personal, efficient and value add service.

PARVANA is Persian for butterfly.

An unusual name for a recruitment agency perhaps, but we like to think it will stick with you next time you think about new opportunities.

At Parvana, we pride ourselves on our ability to not only assist our clients who are trying to find the best talent, but to guide and offer advice to our candidates who are looking for a new career.

That’s why when any executive or high profile employee is looking for a new career, they head directly to Parvana - and so should you.