Ensure accounts are paid within our terms by phone, correspondence etc
Allocate and apply payments/credits on a daily basis in an open item system ensuring that accounts are kept accurately. Reconcile accounts when necessary.
Maintain existing information on accounts and ensure Credit Applications, TransUnion Reports and documents are in place for each account
Control and release blocked orders once the credit risk has been evaluated and if necessary, review credit limits
Verify payments on cash accounts before orders are released and ensure cash accounts are maintained on a daily basis
Liaise with all relative Departments regarding claims on invoices, check prices claimed against Price List and clearly extend the claim on the invoice before details are faxed to the Manager concerned. To pass Credit/Debit claims once details are verified and authorised, ensuring that credits are not overstated due to prior movement/returns on the invoices.
Type correspondence, post, fax and forward overnight: invoices, credits and statements as required and ensure that filing is done on a regular basis.
Open accounts when approved and do credit checks with Transunion
Process refunds and complete relevant documents for authorisation and DMI (debtor’s manual adjustment) to reverse money out of customers account
Proforma invoices for the call centre
Assist with all customer queries, claims and deadlines pertaining to customer cut off dates when dispatching invoices and statements.
CV's may be sent to firstname.lastname@example.org