Sales Team Leader: BPO Call Centre - , Cape Town

  • Cape Town
  • Salary: Market Related
  • Benefits: Commssion
  • Job Type: Permanent
  • Posted on Friday, November 16, 2018
  • Reference: 1493719
  • Apply before Tuesday, January 15, 2019 - 28 Days left

Vacancy Details


Managing a team of Sales Advisors for a UK Call Centre

Managing Sales Targets and Conversions

Managing HR aspect for your team

Managing KPI's as determined


Candidate Requirements

Grade12

1 - 2 Years experience as a Sales Team Leader

Extensive Sales Leadership Experience gained within a UK Call Centre

Good Credit Record

No Criminal Record

Qualifications will be vetted

This position reports to: Operations Manager Apply before Tuesday, January 15, 2019 - 28 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About

Capita is a FTSE top 100 company and the UK’s leading outsourcing and professional services company with a history of steady growth and strong financial performance. Capita South Africa has added to Capita’s existing capability with their presence in the BPO sector providing customer service with fully hosted contact centre solutions trusted by global leading brands to transform their customer experience. We have been innovative to stay ahead and continue to add value to our partners as we deliver and transform their business. We have created a safe and professional working environment offering our employees weekly fun activities (employee engagement initiatives), learning and development courses, as well as wellbeing programmes aimed to retain and attract our people.

 

Over the last 12 months we have doubled our client base confidently, showcasing our capability to deliver results in line with the projections agreed at the outset. This has given all our clients the confidence that we can be trusted to service their customers to international standards. This trust has manifested in the approval of further growth for existing clients, as well as helping to enable new business opportunities as a result of our consistent performance and the ultimate offering of a safe pair of hands.