Sales Executive - Shimansky Jewellers, Western Cape

  • Western Cape
  • Salary: R12 000.00 - R16 000.00 Per Month (Negotiable)
  • Benefits: Commission structure (discussed in interview)
  • Job Type: Permanent
  • Sectors: Hospitality, Retail, Sales
  • Posted by Shimansky Jewellers on Monday, November 5, 2018
  • Reference: copy-1423602
  • Apply before Friday, January 4, 2019 - 48 Days left

Vacancy Details

Employer: Shimansky Jewellers

PURPOSE OF THE POSITION:

Effectively maintain a world class store’s operation to achieve operational excellence, accelerated growth and embody the most recognised jewellery brand by using the company’s promotional / sales strategies and his / her client knowledge to provide iconic customer service and achieve set sales targets. POSITION IS BASED IN CBD

MAIN DUTIES:

Internal Operations

  • Model "customer 1st" behaviour and deliver excellent customer service
  • Achieve personal / store sales targets every month consistently
  • Utilise product knowledge to promote sales
  • Demonstrate a high level of contribution in working with others to make the team successful in achieving store sales targets
  • Work with team members and share knowledge and experiences for the benefit of the overall sales effort and development of the store
  • Ensure that all the Visual Merchandising Material is protected and carefully stored, cleaned, displayed, replace soled pieces from display immediately and request stock replenishment when needed
  • Ensure jewellery and promotional materials are displayed in accordance with corporate merchandising plans
  • Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the company from cleanliness of displays, perfect visual merchandising and good team spirit
  • Ensure compliance for the procedures for store discounts, control personal discount to achieve the company average or below per annum / quarter, request manager approval before each discount
  • Complete monthly stock counts and ensure that the documents are completed accurately
  • Report any complaints from unhappy customers to the Store Manager and provide the needed information to follow up
  • Ensure the store is in a pristine condition at all times
  • Deliver exceptional customer service by implementing and monitoring our customer experience strategy and standards within the store by being a brand ambassador who represents the brand by providing prompt, attentive, courteous and effective service

HR Compliance

  • Timeous request for annual leave, submission of annual leave forms and sick leave forms with medical certificate to HR
  • Timeously report sick leave to Store Manager and HR
  • Completion of time sheet daily and signed off by the Store Manager

Customer Service

  • Ensure regular and good customer liaison, including liaison with Merchandise, Jewellery & Diamond Factory, Fantasy, Accounts and HR
  • Manage and build mutually beneficial relationships with customers
  • Maintain a professional image at all times


Required Skills

  • customer service
  • grade 12
  • tertiary qualification
  • Hospitality/retail

Candidate Requirements

COMPETENCIES REQUIRED:

  • Numerically competent
  • Excellent English written and verbal communication skills
  • Negotiation and interpersonal skills
  • Customer service
  • Good time management
  • Leadership and supervisory skills
  • Attention to detail
  • Maintain confidentiality
  • MS Office proficient
This position reports to: Store Manager Apply before Friday, January 4, 2019 - 48 Days left Companies may expire jobs at their own discretion. If you have not received a response within two weeks, your application was most likely unsuccessful.
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About Shimansky Jewellers

As South Africa’s premier Diamond and Tanzanite jeweller, Shimansky has combined passion and expertise since the first store opened its doors in 1994.

A developed culture of passion, dedication and integrity is at the core of our team of skilled professionals. Shimansky employs only the best people for the job – those with a passion for the industry and those who strive to be the best at what they do.



Our team of 170 staff throughout South Africa include skilled diamond cutters, polishers and jewellery designers, a marketing department, accounts department, HR department, merchandising, manufacturing workshop and friendly jewellery sales consultants.



Today Shimansky is one of South Africa’s most recognised jewellery brands. A result of hard work, dedication and passion.

 

www.shimansky.com