Job Title : Call Centre â Team Leader
Location : Cape Town, South Africa
The Team Leaderâs role is to manage a team of Agents, and to ensure individual Agents are performing against targets, reviewing their performance and coaching/training them to do so.
The Team Leader must be able to lead the team with due assertiveness, mutual respect, diplomacy, maturity an See more.
Posted by Black Pen Recruitment on Friday, December 2, 2016
29 Days left