- Sandton
- Salary: R25 000.00 - R30 000.00 Per Month
- Job Type: Permanent
- Sectors: IT Media Technology
- Benefits: Included in CTC - Medical Aid, Provident Fund, Group LIfe, Disability, Funeral Cover
- Reference: DMS160424
Vacancy Details
Employer: Unite Recruiting
Digital Solutions
- First line of engagement via telephone and email.
- Deliver support to resolve various issues related to audio and visual solutions, account administration, suppliers, and general business.
- Resolve issues and attend to enquiries within given time frames
- Remotely troubleshoot audio and visual solutions.
- Proactively monitor, escalate, and resolve network issues.
- Chase quote approvals and payments for support jobs.
- Facilitate the exchange or collection of equipment.
- Capture and input data correctly into Odoo (CRM system)...
- Manage audio and visual content for clients where required (e.g. For advertising).
- Load and schedule content on media players.
- Conduct courtesy calls to customers.
Candidate Requirements
- Matric
- Non negotiable - Min 5 years’ working experience in customer service/technical support/IT support -
- Qualification in IT and media advantageous
- Proficient skills in Microsoft Word, Excel (Intermediate)
- Must have been in previous positions for a minimum of 2 years (no job hoppers)
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