Vacancy Details
Employer: National Risk Managers ( Affinity Health)
A Medical Insurance Company based in Benoni, Gauteng is looking for a Administrator (Finance) who will be responsible for accurate monthly statements and resolve billing discrepancies while maintaining an outstanding relationship with the various stakeholders.
Key Performance Areas
Key Tasks
Administration and maintenance of Client data
Investigate and Resolve Payment Discrepancies
Action Credit Notes
Maintain and issue client statements.
Essential Qualifications
Desirable Qualifications
Essential Experience (Have-to-Have)
Desirable Experience
Knowledge and Skills
Attributes
- Administration and maintenance of Client data
- Investigate and resolve payment discrepancies
- Action Credit Notes
- Issue Client Statements and Transactional reports
- Reconciliation of invoices vs payments
Key Tasks
Administration and maintenance of Client data
- Manipulate client data received to align with system requirements
- Maintain accurate data and administer that necessary checks are in place
- Identify outstanding data and report missing information to necessary team member for escalation
- Follow up on missing information
- Adhere to system deadlines
- Work closely with the dedicated group schemes administrator assigned to the client
Investigate and Resolve Payment Discrepancies
- Identify discrepancies in payment cycle of client
- Assist in collection of arrears to be resolved monthly
- As requested, compile a detailed reconciliation that illustrates the client’s payment standing
- Identify and report any trends observed
Action Credit Notes
- Identify discrepancies in payment of clients
- Prepare and provide information on where the shortfall in payment originates
- Escalate to assigned Employer Support Agent to investigate
- Provide information that Employer Support agent to escalate to Management to authorise the Credit Note
- Once written approval received action the credit notes on the system
- Check that the credit note is pulled through to SAGE
Maintain and issue client statements.
- Issue transactional reports that illustrate the client’s payment standing as requested
- Debit and credit notes to be actioned.
- Statements to be accurate and reflect all received change requests
Essential Qualifications
- Matric
- Accounting Certificate
Desirable Qualifications
- BCOM in Accounting
Essential Experience (Have-to-Have)
- 2 years’ experience in billing / accounting or similar environment
Desirable Experience
- Exposure to SAGE or similar accounting packages
Knowledge and Skills
- Outstanding time management skills
- Exceptional listening skills
- Exceptional problem solving skills
- Exemplary negotiation skills
- Intermediate Excel knowledge
- Strong command of the English language (Written and Verbal)
Attributes
- High level of Integrity
- Ability to liaise with a wide range of personalities
- Instigate as well as embrace change
- Always remain professional
- Responsible
- Very high attention to detail
- Ability to work independently as well as in a team
- Ability to prioritize work
- Thrive under pressure
- Self-motivated
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