- Centurion
- Salary: Market Related
- Job Type: Permanent
- Sectors: Engineering
- Reference: NES018295/KOMU
Vacancy Details
Employer: Network Recruitment
The purpose of the role is to be responsible for managing pre- and post-sales support of broadcast products and solutions.
Responsibilities:
- Provide on-site installation of equipment and provide basic training to customers.
- Perform troubleshooting and solutions to customers.
- Produce simulations of customer-reported problems and test various alternatives and solutions.
- Engage effectively with other departments to resolve on-site customer issues.
- Technical Product Support.
- Resolve customer product/system issues.
- Installation & support of Imagine solutions: Automation/Video Servers, Channel in the box, MAM, Graphics, Gateways solutions.
- Setup with traditional SDI and new solutions 2110, 2022/6, TS, HDR, JpegXS, docker, hybrid system.
- Engage with R&D for continuous improvement.
- Support on large projects during implementation & continuing support during live migration.
- Supporting Sales for any potential future opportunities.
- Deliver on site and remote services.
Requirements:
- Relevant Electronic Engineering degree
- Experience in Customer Support
- Experience with Broadcast & Playout Technologies
- Very good communication Skills (Written and spoken English)
- Solid knowledge with hands-on experience of Automation/Playout/Graphics/MAM/Newsroom/Infrastructure workflow, Imagine Automation/Playout/Graphics/MAM/Newsroom/Infrastructure products
375 people have viewed this job.
About Network Recruitment
Network Recruitment
Network Recruitment is a leading specialist recruitment company in the fields of IT, Finance and Engineering.
Since our establishment in 1987, we have been at the forefront of the specialist recruitment industry. Network Recruitment’s key to success is the focus on delivering superior quality service by developing and maintaining an exclusive focus on sourcing high-calibre skills for medium-sized to JSE-listed companies operating in these three niche sectors across South Africa.
Our experience in permanent and contract-based recruitment enables us to provide you with recruitment solutions that meet your long- and short-term needs.
Network Recruitment is a division of ADvTECH Resourcing, the recruitment arm of the national JSE-listed ADvTECH Limited Group a leader in quality education, training, skills development and placement services.
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