- Randburg
- Salary: R8 000.00 Per Month
- Job Type: Permanent
- Sectors: Call Centre Sales Telecommunications
- Reference: 2133685
- Employment Equity Position
Vacancy Details
Employer: Real Promotions
Real Promotions is a progressive and creative organization specializing in Sales, Marketing, Training & Development, and Brand Activations. . We value human capital and focus on training and developing future leaders in a vibrant and fun learning environment.
We are looking for young male Call Center Representatives between the ages of (18-29) to join our dynamic team at Real Promotions.
Role Description
As a Call Center Representative at Real Promotions, you will be responsible for providing excellent customer service and handling inquiries and complaints in a professional and timely manner. This is a full-time on-site role located in Randburg, Johannesburg. You will be expected to maintain a high level of product knowledge, resolve customer issues effectively, and contribute to a positive and collaborative team environment.
At Real Promotions, we believe in equal opportunities and creating a diverse and inclusive work environment.
Required Skills
- Customer Service
- Phone Etiquette
- Active Listening
- Attention-To-Detail
- Computer Literacy (CRM)
Candidate Requirements
Qualifications
- Prior experience in a customer service or call center role (ADVANTAGEOUS)
- Strong communication skills, both verbal and written
- Ability to handle customer inquiries and complaints with patience and professionalism
- Excellent problem-solving skills
- Attention to detail and ability to multitask
- Proficiency in computer systems and knowledge of call center equipment (CRM)
- High school diploma or equivalent
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