- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Retail Sales
- Reference: 89471
Vacancy Details
Employer: Core Group
Discover the Ultimate Apple Experience at iStore, Africa's Premier Apple Destination
Welcome to iStore, your one-stop haven for everything Apple! We proudly stand as Africa's largest Apple Premium Reseller, offering a magnificent selection of Apple products and services.
With over 34 physical and online stores scattered across the continent, we're committed to delivering expert advice, Apple Authorized Repairs, comprehensive business solutions, top-notch education and training, and unrivalled technical support for all your Apple needs.
Join us as an iStore Admin Operations Manager, where you'll be the captain of our dynamic team, steering them to success while ensuring every customer enjoys a truly exceptional experience.
Your Key Responsibilities:
π Lead and Inspire: Motivate and guide your teams to greatness, fostering a culture of excellence and collaboration.
π Efficient Back-of-House Operations: Ensure our behind-the-scenes operations run like a well-oiled machine, reducing risks to our business by upholding iStore policies, processes, and SOPs.
π Continuous Improvement: Innovate and optimize our systems and processes, keeping us at the cutting edge of the industry.
The Qualifications and Experience Requred:
π Completed Matric (Tertiary Qualification is a plus)
π 5+ years of team leadership in a complex, high-turnover environment
π 5 + Years Retail Operations Experience
π Matrix management skills to foster cooperation across business functions
βοΈ Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking
π Proven track record of delivering exceptional customer experiences
π Demonstrated ability to drive store targets and achieve outstanding results
Ready to embark on this exciting journey with us? Join iStore today and help us shape the future of Apple experiences in Africa!
25 people have applied for this job. 359 people have viewed this job.
About Core Group
We offer people the most exciting information, communication and entertainment technology for work and play and service them through our network of re-sellers and our own retail outlets.
At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system.
iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 18 Stores conveniently situated across the Country, iStore is the largest APR in Southern Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support and technical set-up. iStore offers contracts on various mobile networks as well as a 2 year extended warranty option with iCare Plus.
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