- Namibia
- Salary: Market Related
- Job Type: Permanent
- Sectors: Business Management
- Reference: NWI001783/HSM
Vacancy Details
Employer: Network Recruitment
As the Head of Channels, reporting to the Executive Director of Operations, you'll be responsible for deploying card-based and technology-driven products and services across our entire network and service channels. Your role will involve creating and managing cross-functional partnerships to ensure participation in leading settlement platforms, as well as developing the bank's capacity in people, skills, and knowledge.
Key Responsibilities:
- Develop and implement products and services across remote touch points such as ATMs, cards, e-banking, and mobile banking platforms
- Identify and seize opportunities for alternative payment solutions, driving the growth of electronic cards and alternative payment channels
- Drive maximum market penetration of alternative payment channels, aligning with the bank's retail strategy
- Identify and manage strategic alliance partners to enhance offerings and expand reach
- Oversee service management of vendors and outsourced operations, ensuring adherence to Service Level Agreements (SLAs)
- Collaborate with the Retail Banking Division to develop and implement marketing and sales strategies for Cards & Channels products
- Define operational guidelines for electronic and mobile banking to ensure seamless customer experiences
Qualifications and Requirements:
- A first Degree in any discipline is required, with a professional accounting qualification or Masters in Economics, Banking & Finance, or Business Administration considered advantageous
- Formal training in Banking Law/Regulation is preferred
- Minimum of 7 years' experience in a bank or payments institution, with expertise in electronic cards and channels preferred
- Knowledge and understanding of the Namibian payments landscape
- Strong alliance management skills with the ability to cultivate and maintain partnerships
- Excellent customer relationship development and management skills
- Proficiency in negotiation, problem-solving, and conflict resolution
- Creative thinking and innovation in developing and managing alternative payments products
- Ability to develop, defend, and execute a business case
How to Apply:
If you meet the above requirements, please send your resume DIRECTLY to: helsmith@networkfinance.co.za
For more finance jobs, please visit our website: www.networkrecruitmentinternational.com
If there is no reply within two weeks, please assume that your application for the vacancy was unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
We also invite you to reach out to us to discuss your next finance career opportunity!
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About Network Recruitment
Established in 1987, Network Recruitment has offered optimum perm and contract recruitment solutions to client and candidate for over 20 years in the specialist areas of IT, Finance and Engineering thus, living up to its credo of DEVELOPING RELATIONSHIPS, DELIVERING RESULTS!
Network Recruitment is a trading division within ADvTECH Resourcing (Pty) Ltd, a wholly owned subsidiary of the listed company, ADvTECH Limited, a JSE-listed company. The Network Recruitment brand is represented nationally, with branches located throughout Gauteng, and is able to make both national, African and international
Network Recruitment is a member of APSO (The Association of Personnel Service Organisations of South Africa) and is ethically bound to adhere to a strict code of ethics, ensuring above average levels of service excellence.
Network Finance Specialist
An industry requiring specialist skills deserves specialist recruitment. This is precisely what Network Finance offer, making it a clear leader in the field.
Our project teams are trained extensively to arm themselves with in-depth knowledge of the trends and dynamics unique to the finance sector.
Network Finance enjoys strong partnerships with several leading banks, corporate and listed companies. Effective sourcing strategies, combined with specialist knowledge and a detailed understanding of client needs, ensure successful placements that satisfy both clients and candidates. Thanks to these efforts, over 60% of placements constitute repeat business
Network Finance is supported by a solid infrastructure and extensive national database. Although based in Gauteng, Network Finance is able to assist with both national and international recruitment - as well and permanent and temporary finance placements.
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